Snowsports School Management System (SSMS)

Your comprehensive end-to-end solution.
Experience greater efficiency and flexibility in both sales and operations. The RoomBoss SSMS assists schools sized from a half dozen instructors to hundreds of instructors.
Sales
Offer lessons on your website with instant confirmation, easily track and manage availability, and automate communications with clients.
Website Integration
Sell lessons to direct customers via your website via a fully-customisable, mobile-friendly sales portal.
Auto Emailing
Automate customer communications using a wide range of event triggers.
Guest Portal
Allow guests to view their bookings online, make payments, and download PDF invoices and receipts.
B2B Portal
Offer agents and corporate partners an easy way to check lesson availability and make bookings online.
Cloud Based
RoomBoss is a web application, so setup is fast and there is no need to install software. Benefit from significant time and cost savings by minimising administrative overheads, and enjoy easy access to your system — wherever and whenever you need to.
Operations
Whether you have 5 instructors or 500, streamline every aspect of day-to-day Snowsports School operations with one comprehensive system.
Customisable Instructor Profiles
Include skill levels in each discipline and rates of pay for non-lesson, lesson and request lesson work.
Drag-And-Drop Allocation
Assign lessons with ease using our intuitive drag-and-drop interface.
Payroll Automation
Automatically calculate instructor pay and export to payroll.
Instructor Portal
Allow instructors to check their roster, pay, and upcoming lessons via a dedicated online portal.
Tablet Ready
Enjoy effortless roll-calls and check-ins with our tablet-based check-in system.
Task Management
Quickly allocate tasks to lessons, instructors, users and more.
Comprehensive Reporting
Track progress and identify trends relating to lessons, revenue, instructor pay and more.
Instructor Messenger
Send messages to individuals, groups of instructors, or to the entire school.
Seamless Customer Experience
Follow Brittany & Bruce on their journey with Snow Skill Ski School from website first contact through to post check-out
Window Shopping

Bruce browses ski lesson options and their pricing via the Snow Skill Ski School mobile-friendly and multi-lingual booking engine.

Bruce doesn't book yet as he wants the opinion of travel companion Brittany. He shares his results URL with Brittany.

Customer preference data is captured while browsing:

May 01: Browsing from HK, 2 people, Seeking Lessons Between Dec 22-27, Beginner-to-Intermediate, Adult Skiers.

Valuable trend information to assist Snow Skill with sales and marketing strategy.

01 MAY
We're Booked!

Brittany clicks the results URL Bruce sent her. Everything looks great and she books:
4 Days Adult Private Lessons for 2, Intermediate

Brittany receives an automated email thanking her for booking, beautifully branded and with a customised message.

Brittany clicks a URL within the email and accesses her booking. She excitedly shares the URL with Bruce so he can look too.

RoomBoss adjusts the number of invoices and due dates according to how far in advance the booking is made.

As Brittany is booking months in advance, two invoices are automatically created:

Deposit due today, and final payment due 60 days prior to arrival.

07 MAY
Final Payment

An automated email reminds Brittany that her final payment is due. She clicks a URL within the email to access her booking and makes payment.

Brittany receives an automated email thanking her for making payment.

Automated personalised communications help save time and reduce the chance of manual errors or omissions.

20 OCT
Information & Upsell

It's now 30 days prior to arrival and Brittany receives an automated email with information about their upcoming lessons.

As she and Bruce are visiting in peak season, a personalised message also recommends booking additional tours & services prior to arrival. She clicks a link in the email and books a tour of interest.

Effortlessly enhance the flow of information to customers. Help to ensure their booking is optimally organised ahead of arrival.

Make use of the pre-arrival window to upsell toward maximising revenue.

22 NOV
Travel Time!

On the way to the airport Bruce checks their Snow Skill Itinerary via his mobile phone, taking note of the lesson meeting-point time and location.

Bruce also reads the included additional info about their upcoming tour and excitedly chats with Brittany about it.

Help customers to feel in control of their lessons with access to their own mobile-friendly online customer portal.

Put your customers at ease by allowing them to view and manage each aspect of their booking.

21 DEC
Thank you & Feedback

Brittany and Bruce receive an automated personalised email to thank them for choosing Snow Skill Ski School.

They are invited to give feedback about their lessons. Bruce gives a positive review for other customers, and provides a separate note for management with suggestions for additional lesson options.

Make sure your customers know that you appreciate their business, and are striving to exceed their expectations.

Receive targeted feedback that isn't influenced by the effects of public forum reviews.

28 DEC
Come Again!

Brittany and Bruce receive a thoughtfully crafted email thanking them for joining Snow Skill for ski lessons last December, and enticing them to book again.

The timing is perfect - Brittany and Bruce booked around this time last year and were just thinking of their next trip.

Make use of previous customer booking patterns to target your sales processes and never miss an opportunity.

15 APR
Android Extended
View booking information via an automatically-synchronising Android app. Benefit from uninterrupted access to operational information whether you’re connected to the internet or offline.
A Connected Solution
We integrate with a variety of third party services to enhance overall functionality.
Google AdWords
Google Analytics
PayPal
Square
Square
Rentals United
Rentals United - https://rentalsunited.com/
Wufoo
Mailchimp
Our SSMS is flexible and configurable — allow us to learn more about your snowsports school needs so we can design and set up an account made just for you.