Property Management System (PMS)

Manage your property needs with ease.
Easy to use but with powerful functionality, our PMS can help you to manage bookings, guests, tasks, accounting and more. An end-to-end solution for properties from four beds to hundreds of beds per location.
Sales
Our PMS provides your team with time-saving, multilingual tools to assist with sales.
Website Integration
Add fully-customisable, mobile-friendly booking engines to your website.
Text Generator
Instantly create quotes including property and room details for pasting into email.
Dynamic Packaging
Effortlessly add products and guest services to guest accommodation bookings.
Automated Invoicing
Automatically generate invoices based on the booking source, stay dates, and lead time before check in.
Auto Emailing
From enquiry to check out, automate guest communications using a wide range of event triggers.
Guest Portal
Allow guests to view their bookings online, make payments, and download PDF invoices and receipts.
Channel Manager
Reach guests all over the world by selling rooms through channel managers and international OTAs.
B2B Portal
Offer travel agents and corporate partners an easy way to check availability and make bookings online.
Cloud Based
RoomBoss is a web application, so setup is fast and there is no need to install software. Benefit from significant time and cost savings by minimising administrative overheads, and enjoy easy access to your system — wherever and whenever you need to.
Operations
Streamline your day-to-day operations — from reservation to check out.
Broad Inventory Support
Managing inventory is quick and easy and we cater to a variety of room and product types.
Easy Reservation Management
Create and manage reservations with ease using our simple wizard interface.
Intelligent Room Allocation
Reduce room allocation to a single click with our fully automated system.
Third Party Products
Access third party services from resort or local providers; add to guest folio and enact the order in one easy step.
Task Management
Quickly create tasks with category, due date and time, optional linked booking, and the user responsible.
Comprehensive Reporting
Monitor arriving and departing guests, daily tasks, revenue and occupancy, and more.
Custom Housekeeping
Run multiple schedules, and customise housekeeping services by customer, booking, or on a day-to-day basis.
Trust Accounting
Manage accounting on behalf of property owners, with our comprehensive trust accounting solution.
Seamless Guest Experience
Follow Brittany & Bruce on their journey with Cosy Condiminiums from website first contact through to post check-out
Window Shopping

Bruce browses accommodation options and their pricing via the Cosy Condominiums mobile-friendly and multi-lingual booking engine.

Bruce doesn't book yet as he wants the opinion of travel companion Brittany. He shares his results URL with Brittany.

Guest preference data is captured while browsing:

May 01: Browsing from HK, 2 people, Stay Dec 22-27, Max $550 per night, Prefers Studio.

Valuable trend information to assist Cosy Condominiums with sales and marketing strategy.

01 MAY
We're Booked!

Brittany clicks the results URL Bruce sent her. Everything looks great and she books:
Check-in Dec 22nd, check-out Dec 27th.

Brittany receives an automated email thanking her for booking, beautifully branded and with a customised message.

Brittany clicks a URL within the email and accesses her booking. She excitedly shares the URL with Bruce so he can look too.

RoomBoss adjusts the number of invoices and due dates according to how far in advance the booking is made.

As Brittany is booking months in advance, two invoices are automatically created:

Deposit due today, and final payment due 60 days prior to arrival.

07 MAY
Final Payment

An automated email reminds Brittany that her final payment is due. She clicks a URL within the email to access her booking and makes payment.

Brittany receives an automated email thanking her for making payment.

Automated personalised communications help save time and reduce the chance of manual errors or omissions.

20 OCT
Information & Upsell

It's now 30 days prior to arrival and Brittany receives an automated email with information about her upcoming stay.

As she and Bruce are staying in peak season, a personalised message also recommends booking additional tours & services prior to arrival. She clicks a link in the email and books a tour of interest.

Effortlessly enhance the flow of information to guests. Help to ensure their stay is optimally organised ahead of arrival.

Make use of the pre-arrival window to upsell toward maximising revenue.

22 NOV
Travel Time!

On the way to the airport Bruce checks their Cosy Condominiums Itinerary via his mobile phone, taking note of pickup location and arrival details.

Bruce also reads the included additional info about their upcoming tour and excitedly chats with Brittany about it.

Help travellers to feel in control of their journey with access to their own mobile-friendly online guest portal.

Put your guests at ease by allowing them to view and manage each aspect of their booking prior to and during their stay.

21 DEC
Thank you & Feedback

Brittany and Bruce receive an automated personalised email to thank them for staying at Cosy Condominiums.

They are invited to give feedback about their holiday. Bruce gives a positive review for other travellers, and provides a separate note for management with suggestions for the breakfast menu.

Make sure your guests know that you appreciate their custom, and are striving to exceed their expectations.

Receive targeted feedback that isn't influenced by the effects of public forum reviews.

28 DEC
Come Again!

Brittany and Bruce receive a thoughtfully crafted email thanking them for their stay December last year in a Deluxe Studio, and enticing them to book again.

The timing is perfect - Brittany and Bruce booked around this time last year and were just thinking of their next trip.

Make use of previous guest booking patterns to target your sales processes and never miss an opportunity.

15 APR
Android Extended
View booking information via an automatically-synchronising Android app. Benefit from uninterrupted access to operational information whether you’re connected to the internet or offline.
A Connected Solution
We integrate with a variety of third party services to enhance overall functionality.
Mailchimp
Google AdWords
Google Analytics
PayPal
Wufoo
Our PMS is flexible and configurable — tell us more about your accommodation so we can set up an account tailored to your needs.