News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

Upgraded Tasks Page

Upgraded Tasks Page

The newly enhanced Tasks page is now available, featuring a brand-new UI and a whole host of upgrades & improvements to the original, including:

  • Custom Date Range: View tasks due, completed or abandoned within a specific or open-ended period.
  • Bulk Updates: Select multiple tasks and mark them as complete, incomplete, or abandoned in one click.
  • Multi Filters: Filter tasks by one or more activities, vendors, and/or users.
  • Negative Filters: Quickly discover which tasks have not been assigned to a user; or have yet to be associated with a vendor or activity.
  • Task Downloads: Generate & download task reports based on your current search criteria.

To check out the new Tasks page for yourself, log in and navigate here.

System Updates

System Updates

Feature Enhancements

Released new versions of the Tasks & Users pages with enhanced UIs and a variety of new & improved features.

Compulsory Free Text Product Options

Text Input product options can now be marked as compulsory, useful for collecting required details or preferences for specific products as a booking is made.

To edit product options, simply navigate to the Products & Services via the Product Details page.

[PMS] Additional Details added to Housekeeping Reports

Booking & Guest Segments are now visible on both Housekeeping HQ and Housekeeping Report task lists and report downloads.

The Housekeeping HQ dashboard can be used to view daily housekeeping tasks & quickly update statuses when completed; while the Housekeeping Report generates a comprehensive report of housekeeping tasks for a specified period.

System Updates

System Updates

This week saw the release of a range of improvements across the RoomBoss ecosystem, including UX enhancements for the Rate Calendars and Rate Periods pages, and a number of quality-of-life updates to the RB Freshsales CRM integration.

New System Locations Added

New System Locations Added

Selangor, Malaysia has been introduced as the latest available location for vendors, joining a variety of other regional options including Borneo; Phuket, Thailand; Bali, Indonesia, and more.

Other recent locations added include Makkari (Hokkaido, Japan) and Togari Onsen (Nagano, Japan).

[ECS] Guest Name Format Settings

[ECS] Guest Name Format Settings

You are now able to restrict guest names to a specific format when receiving bookings from non-accommodation booking engines.

Options include Latin Only, Katakana Only, Hiragana Only, or unrestricted, giving you flexible, fine-grained control over how you receive guest details—especially when used in conjunction with the Additional First Name and Last Name guest fields.

Also applicable to bookings made by Travel Agents using the new in-account UI, name formats can be set on a vendor-by-vendor basis and are configurable from the Guest Fields page.

Happy New Year 2024!

Happy New Year 2024!

As we leap into 2024, the entire RoomBoss team would like to extend our warmest wishes to all of our valued partners and clients — from near and far.

We’re excited to continue this voyage with you, and look forward to continuing to provide software & solutions to assist and empower you in all of your endeavours.

Wishing you an exciting and prosperous new year — and as always — thank you for using RoomBoss!

System Updates

System Updates

A number of new presets for vendor lists have been added to RoomBoss pages, making it quicker and easier to filter & select multiple vendors for common reporting and operational tasks.

Available presets include filtering by Company-Owned/Third-Party vendors, as well as by Accommodation/Non-Accommodation services, and can be found on pages such as Booking Statistics II, Booking Creation & Cancellation, Search Bookings, and more.

[PMS] New Itinerary Custom Fields added to Freshsales CRM

[PMS] New Itinerary Custom Fields added to Freshsales CRM

Following the launch of the new Itinerary page, new Freshsales integration attributes have been added to cover booking arrival and departure details, including Flight Number, Flight Times, Airport Transfer Methods, Airport Transfer Times, and more.

With custom fields definable on the Setup page, users of Freshsales can now leverage even more datapoints to inform and enhance their CRM & operations workflows.

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