News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

Invoicing & Cancellation Strategy by Rate Plan

Invoicing & Cancellation Strategy by Rate Plan

Until now it’s been possible to set a Strategy at the account level that determines how invoices are automatically created, and unpaid bookings automatically cancelled.

Now you can now create additional Strategies and link a Strategy to a Rate Plan. For example to establish different automated policies for guests who book a discounted, non-refundable Rate Plan versus those who book a more expensive and flexible Rate Plan.

Make use of the minimum nights and other criteria of the Rate Plan to more precisely control how automatic generation of invoices and automatic cancellation occurs.

Your existing Strategy is still in effect so there is no need to take any immediate action. To take advantage of this new feature you can access the new page in your account or browse documentation for more information.

Search & Quote Upgrades

Search & Quote Upgrades

The Search & Quote page has been modernized and includes a number of new features:
Support for Rate Plan promotion codes.
A price filter that allows lower and upper boundaries to be specified.
Support for quoting in alternative currencies, for accounts where payment in more than once currency is accepted.

New System “RB CAR”

New System “RB CAR”

We are happy to have released a new system “RB CAR” on November 1st! RB CAR was developed as part of a DX (Digital Transformation) project sponsored by the Hokkaido Transport Bureau. The project aims to increase efficiency when rental cars are transported by carrier trucks to the starting point required by customers. As well as digitizing the order process, RB CAR can help maximize the number of cars transported by each carrier truck. We are proud to be working with the Hokkaido Transport Bureau and supporting the 18 rental car companies and 9 transportation companies who are participating in this exciting initiative. 

System Updates

System Updates

  • As part of our drive to provide the best sales distribution possible for RB users, we’re happy to have integrated with The Luxe Nomad, Asia-Pacific’s leading luxury villa booking portal and management company. Rates and availability are synced in real time to TLN’s systems, allowing their clients instant access to booking online.
  • Improvements to the booking engine for resort services such as lift passes, ski lessons, rentals and transportation when purchasing by mobile.
Okaerinasai – Japan Opens Its Borders!

Okaerinasai – Japan Opens Its Borders!

Japan announces borders to return to normal from October 11. Travellers will once again be able to enter Japan without the need for a special visa, PCR tests or to be part of a tour. Long awaited and welcome news for the travel industry as a whole, and the 320 Japanese-tourism businesses that we support.

System Updates

System Updates

  • New shiny user interface for hotel reservations teams and their B2B partners to check availability.
  • A number of minor bug fixes and performance improvements.
Digital Resort Map

Digital Resort Map

RoomBoss, together with JTB Hokkaido, Kutchan Town, Kutchan Tourism Association, Niseko Tourism, Niseko Resort Tourism Association and OpenTone, is currently developing a tourism-focused digital “mapplication” as part of the Japan Tourism Agency’s “Demonstration Project for Emergency Measures to Promote Tourism DX for the Realization of Highly Sustainable Tourism Destination Management”.

Alongside offering interactive restaurant, hot-spring, and activity information, the application will be connected a variety of external services to allow users to check lift operation status, offer live location-tracking of in-resort shuttle buses, and provide a variety of helpful information to visitors to Niseko in a compact and easy-to-use format.

The web application is scheduled to be operational from December 2022.

System Updates

System Updates

  • Easier upload of photos for guests purchasing lift tickets online, as part of our SKIDATA integrated webshop. Never easier for skiers to arrange their season passes online, pick up in resort from a vending machine, and head directly to the slopes!
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