News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

[TRUST] Journal Entry & Reporting Enhancements

[TRUST] Journal Entry & Reporting Enhancements

This week saw the release of some exciting new features for RoomBoss Trust:

Automatically Distribute Journal Entries Across Multiple Ownerships

It is now possible to automatically distribute credits / debits across all the units in a Vendor, Room Type or a Pool, from a single entry in the upload.
Distribution can be equal across all ownerships, or set in the system based on entitlements.

Find out more about Journal Entry Uploads here.

Indicate Owner Bookings On Future Booked Dates

You are now able to set a colour and text to indicate which bookings are for owner booking segments in the future held dates area, allowing viewers to easily distinguish between Owner stays and standard bookings.

Forecast Future Manager And Owner Revenue

The new Journal Entries Report (Forecast) generates journal entries based on bookings checking out for a selected period and trust contract mappings.
This feature can be used for projection of income for future periods, or reporting of income for a period on a accrual basis.

To access the new report, log in and navigate here.

[TRUST] Book Owner Stays via Owner Statements

[TRUST] Book Owner Stays via Owner Statements

Owner Bookings & Availability Calendar
It is now possible to allow owners to book stays in their properties via their Owner Statements. Once enabled, owners will see a calendar with available dates and be able to make bookings.

Find out more about Allowing Booking via Trust Owner Statements.

Display Owner Contact Email Address
The Owner Contact email address managed via Edit Account Details can be included on emails when an owner makes a booking, and displayed on the Owner Statement as a contact point for owner queries.

Upgraded Tasks Page

Upgraded Tasks Page

The newly enhanced Tasks page is now available, featuring a brand-new UI and a whole host of upgrades & improvements to the original, including:

  • Custom Date Range: View tasks due, completed or abandoned within a specific or open-ended period.
  • Bulk Updates: Select multiple tasks and mark them as complete, incomplete, or abandoned in one click.
  • Multi Filters: Filter tasks by one or more activities, vendors, and/or users.
  • Negative Filters: Quickly discover which tasks have not been assigned to a user; or have yet to be associated with a vendor or activity.
  • Task Downloads: Generate & download task reports based on your current search criteria.

To check out the new Tasks page for yourself, log in and navigate here.

System Updates

System Updates

Feature Enhancements

Released new versions of the Tasks & Users pages with enhanced UIs and a variety of new & improved features.

Compulsory Free Text Product Options

Text Input product options can now be marked as compulsory, useful for collecting required details or preferences for specific products as a booking is made.

To edit product options, simply navigate to the Products & Services via the Product Details page.

[PMS] Additional Details added to Housekeeping Reports

Booking & Guest Segments are now visible on both Housekeeping HQ and Housekeeping Report task lists and report downloads.

The Housekeeping HQ dashboard can be used to view daily housekeeping tasks & quickly update statuses when completed; while the Housekeeping Report generates a comprehensive report of housekeeping tasks for a specified period.

System Updates

System Updates

This week saw the release of a range of improvements across the RoomBoss ecosystem, including UX enhancements for the Rate Calendars and Rate Periods pages, and a number of quality-of-life updates to the RB Freshsales CRM integration.

New System Locations Added

New System Locations Added

Selangor, Malaysia has been introduced as the latest available location for vendors, joining a variety of other regional options including Borneo; Phuket, Thailand; Bali, Indonesia, and more.

Other recent locations added include Makkari (Hokkaido, Japan) and Togari Onsen (Nagano, Japan).

[ECS] Guest Name Format Settings

[ECS] Guest Name Format Settings

You are now able to restrict guest names to a specific format when receiving bookings from non-accommodation booking engines.

Options include Latin Only, Katakana Only, Hiragana Only, or unrestricted, giving you flexible, fine-grained control over how you receive guest details—especially when used in conjunction with the Additional First Name and Last Name guest fields.

Also applicable to bookings made by Travel Agents using the new in-account UI, name formats can be set on a vendor-by-vendor basis and are configurable from the Guest Fields page.

Happy New Year 2024!

Happy New Year 2024!

As we leap into 2024, the entire RoomBoss team would like to extend our warmest wishes to all of our valued partners and clients — from near and far.

We’re excited to continue this voyage with you, and look forward to continuing to provide software & solutions to assist and empower you in all of your endeavours.

Wishing you an exciting and prosperous new year — and as always — thank you for using RoomBoss!

1 2 3 10