News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

Welcoming Our New ECS User: A-Go Outdoors

Welcoming Our New ECS User: A-Go Outdoors

Located in southeastern Kyūshū on Japan’s Pacific coast, Miyazaki is a haven for those seeking sun, sea, and nature. Blessed with abundant sunshine and stunning beaches, this idyllic destination attracts visitors eager to indulge in a variety of outdoor activities.

We are thrilled to introduce A-Go Camp, the latest user of our ECS! A-Go Camp offers English immersion summer camp programs for primary school children from around the globe, all set in the picturesque island of Aoshima, Miyazaki. Young learners not only get to explore the great outdoors but also have the unique opportunity to interact with different cultures, fostering a truly global perspective.

We are extremely proud to support A-Go Camp in their mission to create enriching and memorable experiences for children. We look forward to a fruitful partnership with the A-Go Camp team as they continue to inspire and educate the next generation.

A-Go Camp: https://a-go-outdoors.com/en/

Supporting Niseko Area Mountain Bike Association

Supporting Niseko Area Mountain Bike Association

The mission of Niseko Area Mountain Bike Association (NAMBA) is to grow and unify the Niseko area mountain bike community towards the common goals of creating, enhancing, maintaining, and protecting great places to ride in Niseko and the surrounding area.

NAMBA is building sustainable trails that are accessible for all levels and ages to enjoy, such as the free and public Twin Peaks Bike Park. It advocates for and encourages all forms of mountain biking within the community through various events, races, group rides, and more, ensuring everyone can participate and have fun.

RoomBoss is proud to support the local mountain biking community and help boost Niseko area’s green season tourism through NAMBA.

Niseko Area Mountain Bike Association (NAMBA): https://namba.ngo

 

Hirafu Festival 2024

Hirafu Festival 2024

From August 23 to August 24, the Hirafu Festival—a beloved summer tradition in Niseko—returns. We at RoomBoss are thrilled to sponsor this vibrant event, bringing together locals and visitors for a weekend of fun and festivity.

The festival will feature popular restaurants from the Niseko area, setting up stalls to offer delicious local cuisine. Attendees can look forward to a variety of events that cater to all ages. Highlights include:

  • Mochi Throwing: Participate in this traditional activity with a chance to win prizes.
  • Shooting Games (Shateki): Test your aim in these authentic shooting games that captivate adults and children alike.
  • Chanbara Battles: Engage in exciting sword-fighting duels.

Additionally, enjoy live music and performances by talented local artists throughout the event. (Keep an eye out—you might even spot some RoomBoss team members joining in the fun!)

No festival would be complete without a spectacular finale. The Hirafu Festival will conclude with a powerful Yotei Taiko drum performance and a breathtaking fireworks display, lighting up the night sky in celebration.

RoomBoss is honored to support this cherished local event, and we can’t wait to experience the joy and excitement of the Hirafu Festival with everyone.

New User: Ikenotaira, Shirakaba Resort

New User: Ikenotaira, Shirakaba Resort

Serenely situated at an altitude of over 1,400 meters, Shirakaba Resort boasts a stunning location next to the idyllic Lake Shirakaba in Nagano, Japan.

This picturesque resort offers a variety of attractions and activities for every season, including the Ikenotaira amusement park, “Family Land.”

As one of RoomBoss’s latest users, Ikenotaira enhances their operational efficiency using the RB ECS and point-of-sale (POS) systems, which help to streamline sales and ticket collection through easy online and in-person purchasing processes, and robust multi-location ticket printer integration.

We’re extremely proud to be supporting Shirakaba Resort, and look foward to working closely with the Ikenotaira team long into the future!

Niseko Classic 2024

Niseko Classic 2024

Last week’s Niseko Classic 2024 marked the 11th event of its name—and the 9th year since it became an official UCI Gran Fondo World Series qualifier event.

This year’s 150km and 80km flagship racers had to show even more resilience and technical skill in their battle against gravity and the elements; tackling the Classic’s winding climbs, speedy descents and historically rare bouts of inclement weather, amidst another incredible turnout for Niseko’s premier summer sporting event.

RoomBoss is once again proud to have been a sponsor of the Niseko Classic, which proved to be another resounding success this year!

Great passion and determination was demonstrated by all involved, with ever-impressive riders, a fantastic spectator showing, and incredible local support—all tied together by an eclectic range of events, stalls and eateries for spectators and competitors alike to enjoy throughout the weekend.

 

[POS] New Room Charge Functionality and POS-only User Role

[POS] New Room Charge Functionality and POS-only User Role

As you may know, RB offers a POS for customer-facing sales. Our POS provides a quick and easy way to sell non-accommodation products and services. It’s integrated with Square Terminal for payments, and Epson thermal printers for receipts and tickets. Two exciting new POS features were released!

New Room Charge Functionality

In addition to charging by credit card etc, now PMS users are able to room charge.
Rooms that are checked-in can be selected for charging. Guest name(s) are displayed to help ensure the right room is charged.

POS-only User Role

It’s possible to provide a user with access only to POS (no access to other parts of the system). This can be appropriate in situations such as a hotel restaurant that’s operated by an external contractor. Our POS allows them to room charge, while avoiding access to any PMS functions.

As well as limiting a user to POS, it’s possible to limit which vendors they have access to. In the restaurant case, this allows charging for meals while preventing restaurant staff from purchasing ski lessons etc.

 

Welcoming Client Success Specialist, Shun!

Welcoming Client Success Specialist, Shun!

We’re excited to extend a big RoomBoss welcome to Shun, the latest member of our growing Client Success squad.

Prior to joining the RoomBoss team, Shun leveraged his business and communications skills at Amazon Web Services Japan, playing a role at the world’s leading cloud service provider.

During his free time, Shun has honed his communication and creative problem-solving skills to perfection as a veteran Dungeon Master, and can often be found crafting new questlines for his three-year long ongoing Dungeons & Dragons campaign.

His creativity and adaptability go beyond the dice rolls, allowing him to provide seamless insight and front-line support—no matter what our users encounter.

With such a diverse background and unique approach to looking at problems, we can’t wait to see what else you’ll bring to the table—welcome to the team, Shun!

[PMS] Flywire Widget Payments Now Available

[PMS] Flywire Widget Payments Now Available

Flywire is now supported by RoomBoss Widget Payments, making it quick & easy for guests to make international payments—without ever leaving the booking engine.

Once enabled and a booking is made, Book and Pay guests are immediately presented with a “Pay Now” button, allowing them to choose from a variety of payment methods (including card and bank-transfer) via the Flywire checkout screen.

As with all Flywire payments, Card Tokenisation is also supported, allowing you to securely authorise payment methods for future use when the Save Customer & Card setting is enabled.

Widget Payments are available for Accommodation Booking Engines using Flywire and Stripe—contact us at support@roomboss.com for more information, or for assistance getting started.

1 2 3 11