We’re excited to announce that you can now connect a customer display to RB POS system! This new feature allows users to present important information—such as the product pricing, booking total, change due etc—directly to guests during transactions.

Enhance customer interactions and improve transparency by using the customer display to keep guests informed throughout their experience. This upgrade is designed to make RB POS system even more effective and user-friendly.

For details on compatible displays and other information, please contact the ROOMBOSS support team.

A new feature designed to simplify the booking process for your guests. Our latest update introduces a “BookingID” merge tag to the Rich Messages for the Customer Intranet. This addition allows guests to directly add items to their existing bookings with ease.

For example, guests who have made accommodation bookings can click on a merge tag-enabled link from their Customer Intranet page. This link directs them to the guest service booking page, where they can effortlessly add services or additional items to their reservation package.

For detailed setup instructions, please contact us. We’re here to assist you in making the most of this new functionality.

As you may know, RB offers a POS for customer-facing sales. Our POS provides a quick and easy way to sell non-accommodation products and services. It’s integrated with Square Terminal for payments, and Epson thermal printers for receipts and tickets. Two exciting new POS features were released!

New Room Charge Functionality

In addition to charging by credit card etc, now PMS users are able to room charge.
Rooms that are checked-in can be selected for charging. Guest name(s) are displayed to help ensure the right room is charged.

POS-only User Role

It’s possible to provide a user with access only to POS (no access to other parts of the system). This can be appropriate in situations such as a hotel restaurant that’s operated by an external contractor. Our POS allows them to room charge, while avoiding access to any PMS functions.

As well as limiting a user to POS, it’s possible to limit which vendors they have access to. In the restaurant case, this allows charging for meals while preventing restaurant staff from purchasing ski lessons etc.

Flywire is now supported by RoomBoss Widget Payments, making it quick & easy for guests to make international payments—without ever leaving the booking engine.

Once enabled and a booking is made, Book and Pay guests are immediately presented with a “Pay Now” button, allowing them to choose from a variety of payment methods (including card and bank-transfer) via the Flywire checkout screen.

As with all Flywire payments, Card Tokenisation is also supported, allowing you to securely authorise payment methods for future use when the Save Customer & Card setting is enabled.

Widget Payments are available for Accommodation Booking Engines using Flywire and Stripe—contact us at support@roomboss.com for more information, or for assistance getting started.

The new “Staying” column on our PMS Room Status page allows users to quickly see whether a room is occupied or vacant at a glance.

The “Staying” column also provides detailed information about the current or upcoming booking for each room, including the booking ID, check-in and check-out dates, and the current check-in status. This feature is designed to assist accommodation staff in making informed decisions about accepting walk-in guests, thereby improving efficiency and enhancing the guest experience.