System Updates

invoicing strategy screen

25 Nov: Invoicing & Cancellation Strategy by Rate Plan

Until now it’s been possible to set a Strategy at the account level that determines how invoices are automatically created, and unpaid bookings automatically cancelled. Now you can now create additional Strategies and link a Strategy to a Rate Plan. For example to establish different automated policies for guests who book a discounted, non-refundable Rate Plan versus those who book a more expensive and flexible Rate Plan. Make use of the minimum nights and other criteria of the Rate Plan to more precisely control how automatic generation of invoices and automatic cancellation occurs. Your existing Strategy is still in effect so there is no need to take any immediate action. To take advantage of this new feature you can access the new page in your account or browse documentation for more information.

quote & search screen

18 Nov: Search & Quote Upgrades

The Search & Quote page has been modernized and includes a number of new features: Support for Rate Plan promotion codes. A price filter that allows lower and upper boundaries to be specified. Support for quoting in alternative currencies, for accounts where payment in more than once currency is accepted.


27 Sep: System Updates

As part of our drive to provide the best sales distribution possible for RB users, we’re happy to have integrated with The Luxe Nomad, Asia-Pacific’s leading luxury villa booking portal and management company. Rates and availability are synced in real time to TLN’s systems, allowing their clients instant access to booking online. Improvements to the booking engine for resort services such as lift passes, ski lessons, rentals and transportation when purchasing by mobile.

reservation screen

15 Sep: System Updates

New shiny user interface for hotel reservations teams and their B2B partners to check availability. A number of minor bug fixes and performance improvements.

Photo upload screen

12 Sep: System Updates

Easier upload of photos for guests purchasing lift tickets online, as part of our SKIDATA integrated webshop. Never easier for skiers to arrange their season passes online, pick up in resort from a vending machine, and head directly to the slopes!


02 Sep: System Updates

Added the Barcode merge-tag to Rich Messages, allowing you to send scannable Booking IDs to customers in your automated-emails. Added a range of new fields to the Custom Excel Report Download, including External System ID, Hold status, and Room Allocation.


26 Aug: System Updates

Improvements to our integration with Stripe including improved support for image and text branding on the payment page. Rates management updates including the ability to directly sync rate plans into Airbnb.


19 Aug: System Updates

A variety of visual updates were made to our Accommodation Booking Engine, including: Extended hotel media and product descriptions on the checkout page, helping you to better inform and convert prospective guests. Improvements to the responsive accommodation gallery user experience, making it easier to browse through hotel and room photographs on mobile devices.


12 Aug: System Updates

Upgraded our connection with Square to use their latest API for taking online payments. Improvements and bug fixes to our integration with Neppan channel manager. Added new fields to our automated sync with Freshsales CRM. Added a new feature to more easily record check-in and check-out times for guests, including the ability to report on times to help determine patterns and plan front desk rosters. Added discount code functionality to our new POS system, making it easier to quickly apply pre-determined pricing changes to customer bookings.