We’re happy to welcome Patrick to RoomBoss as a software quality assurance engineer, where he helps ensure our platform delivers a smooth and reliable experience for our users.

Patrick began his career in quality assurance in the Philippines in 2012, specializing in performance and automation testing. He has since gained experience across multiple industries, including retail banking, rail freight, and airlines, working with a variety of clients.

Outside of work, Patrick is passionate about coffee and photography. He enjoys brewing coffee at home and spending weekends exploring cafés, parks, and museums with his cameras, always in search of the perfect shot and the perfect cup.

Welcome Patrick to RoomBoss!

RoomBoss now makes it easy for hotels to spotlight the features guests look for most. Hotels can assign attributes like Ski in Ski out, Onsen or Hot Spring, Parking, Spa Facilities, Non Smoking, Air Conditioning, Kitchen, and Washing Machine to properties and room types.

These attributes enhance the booking experience by allowing guests to filter results based on what they are looking for. They can also quickly confirm which features are available for each property and room type. This helps guests make confident choices and find the right accommodation faster.

To learn more about this feature, please visit our help page.

At RoomBoss, we believe that a healthy work-life balance helps our team do their best work. Our culture encourages flexibility and understanding so everyone can thrive; both at work and at home.

We’re delighted to share that one of our team members will soon be taking maternity leave. Over the years, several others have also taken paternity leave, something we’re proud to fully support. These moments remind us that work is just one part of life, and family time matters too.

By supporting our team members during important life events, RoomBoss continues to grow as a company that values care, balance, and long-term wellbeing.

Say hello to the newest member of RoomBoss, Noah, who will be working as part of our security team to safeguard our network and infrastructure.

Originally from Georgia, USA, Noah studied computer science and previously worked at NTT’s Basic Research Laboratory in Kanagawa before moving to Tokyo in 2022 to continue his IT career.

Outside the office, you’ll probably find him gaming, playing piano, producing music, building computers, or exploring parks and lakes around Japan, all while sharpening his Japanese skills.

We’re delighted to have Noah on board!

Halloween is almost here, and the Hirafu community is getting ready for another fun Trick or Treat event on Friday, October 31.

ROOMBOSS will be joining the celebration, handing out treats to all the little ghosts and goblins who stop by our Niseko office. We look forward to seeing everyone in costume and sharing in the Halloween spirit!

We have extended our Stop Sell functionality to provide even more flexibility for users selling non-accommodation products. Building on the reliable control already available at the product level, users can now apply Stop Sell settings with precision at the individual product option level.

This enhancement allows for granular availability management, enabling businesses to fine-tune their sales strategy to match operational capacity. For instance, ski schools or rental shops can now selectively Stop Sell one and two day bookings while keeping longer durations available, helping to maximize revenue and reduce operational loads during high-demand periods.

This update further assists sales and operations teams in responding effectively to seasonal demand while maintaining seamless guest experiences.

RoomBoss attended Rakuten AI Optimism, a three-day event held July 30–August 1 at Pacifico Yokohama, showcasing Rakuten Group’s latest AI innovations.

The event featured keynote presentations, as well as hands-on demonstrations of AI in action, sparking ideas for how emerging technologies can enhance industries and services across many sectors.

During the event, RoomBoss met with Rakuten Group teams to explore upcoming system integrations aimed at delivering more powerful and impactful solutions to our partners and customers.

A big thank you to Rakuten Group for the warm welcome and opportunity to connect.

We’re delighted to welcome Calvin to our backend development team!

Originally from Wisconsin, USA, Calvin brings a strong background in software development together with international experience from his time on the JET Program in Iwate. After starting his career as a Java developer, he broadened his skills through cross-cultural work and communication abroad, giving him a unique perspective that will be a valuable addition to the team.

Outside of work, Calvin is an outdoor enthusiast who enjoys camping, hiking, and snowboarding. He’s also a fan of tabletop gaming and spends time painting Warhammer miniatures.

We’re excited to have him on board and look forward to what we’ll build together.

Welcome to the team, Calvin!

We recently joined SKIDATA’s “Innovate & Connect” event at Expo 2025 Osaka. It was a valuable chance to share ideas and build stronger ties within the tourism industry.

A key highlight was SKIDATA’s new “sMove Wave for all” gate system, designed for year-round use. This points to exciting growth in all-season resort operations.

The Austrian Embassy also gave a memorable keynote, celebrating the strong partnership between Japan and Austria.

We appreciated SKIDATA’s warm hospitality, from a delicious Austrian meal to a guided tour of their pavilion.

RoomBoss integrates with SKIDATA’s gate system and supports online lift ticket and POS sales, contributing to seamless, all-season resort management. We look forward to continuing our partnership and helping move the tourism industry forward.

We’ve launched our Help Site on a new platform, with faster performance, streamlined navigation, and AI-powered search across all RoomBoss systems.

It’s smarter, simpler, and available in English and Japanese, so you can find what you need, when you need it.

We’re dedicated to continually improving the Help Site to support you with clearer, faster, and more helpful guidance every step of the way.

https://docs.roomboss.com