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News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

Introducing Property and Room Type Attributes for the RoomBoss Booking Engine

Introducing Property and Room Type Attributes for the RoomBoss Booking Engine

RoomBoss now makes it easy for hotels to spotlight the features guests look for most. Hotels can assign attributes like Ski in Ski out, Onsen or Hot Spring, Parking, Spa Facilities, Non Smoking, Air Conditioning, Kitchen, and Washing Machine to properties and room types.

These attributes enhance the booking experience by allowing guests to filter results based on what they are looking for. They can also quickly confirm which features are available for each property and room type. This helps guests make confident choices and find the right accommodation faster.

To learn more about this feature, please visit our help page.

Stop Sell by Product Option

Stop Sell by Product Option

We have extended our Stop Sell functionality to provide even more flexibility for users selling non-accommodation products. Building on the reliable control already available at the product level, users can now apply Stop Sell settings with precision at the individual product option level.

This enhancement allows for granular availability management, enabling businesses to fine-tune their sales strategy to match operational capacity. For instance, ski schools or rental shops can now selectively Stop Sell one and two day bookings while keeping longer durations available, helping to maximize revenue and reduce operational loads during high-demand periods.

This update further assists sales and operations teams in responding effectively to seasonal demand while maintaining seamless guest experiences.

The New RoomBoss Help Site Is Live

The New RoomBoss Help Site Is Live

We’ve launched our Help Site on a new platform, with faster performance, streamlined navigation, and AI-powered search across all RoomBoss systems.

It’s smarter, simpler, and available in English and Japanese, so you can find what you need, when you need it.

We’re dedicated to continually improving the Help Site to support you with clearer, faster, and more helpful guidance every step of the way.

https://docs.roomboss.com

Suggest Related Services During Booking

Suggest Related Services During Booking

RoomBoss helps activity providers offer related services during the online booking process with the Upsell feature. For example, if a guest books a ski lesson, you can show options for rentals or lift passes before they check out. If they choose standard gear, you can offer a premium upgrade.

These suggestions appear automatically, saving time for your staff and making it easy for guests to choose what they need. These features run on rules you set, so recommendations are always relevant and timely and no extra effort required. To learn more about this feature, visit our help page.

More Control When Overriding Availability

More Control When Overriding Availability

RoomBoss now offers enhanced control over guest service bookings such as ski lessons, rentals, and other inventory-managed activities.

A new permission, Guest Services Booking Override, ensures that only authorised users, like supervisors or senior staff, can make bookings even when availability is full.

This helps prevent accidental overbooking while still giving trusted team members the flexibility to override limits when needed.

New API Features for Custom Booking Interfaces

New API Features for Custom Booking Interfaces

The RB Hotel API allows businesses to build their own custom accommodation booking interfaces.

We’ve just added two powerful new features — designed to give developers and partners more control over quoting and invoicing.

These updates make it easier to generate custom quotes and streamline your post-booking workflow. Interested in building your own booking interface? Get in touch with us to learn more.

New Feature: Online Waiver

New Feature: Online Waiver

RoomBoss now offers an Online Waiver feature that helps you streamline guest check-in while ensuring key policies are acknowledged in advance. Guests can conveniently sign waivers before they arrive, giving you the ability to collect required consent ahead of time and avoid delays at the front desk. The waiver text is fully customizable, allowing you to tailor the content to fit your business’s needs, whether it’s for ski rentals, accommodation agreements, or activity participation. Guests are required to sign the waiver in order to unlock the payment link. Signature status is visible directly in RoomBoss, so the you can quickly confirm who has signed and who still needs to take action within the same system.

To learn more about Online Waiver, please visit our help page.

Niseko Digital Map Enhancement

Niseko Digital Map Enhancement

Since its launch in 2022, the Niseko Digital Map has continued to grow and improve. What began with six map modes has now expanded to ten, offering visitors even more ways to explore the region.

The latest addition, Bike Map Mode, highlights cycling routes and bike stand locations throughout Niseko. Designed with the upcoming green season in mind, it’s the perfect tool to help visitors enjoy the area’s scenic beauty by bicycle.

Another new feature, Art & Culture Facilities Map Mode, makes it easy to find historical sites and galleries in the region that are often hard to locate with standard map apps. Complete with photos and detailed descriptions, this mode invites users to experience a deeper connection to Niseko’s rich culture and history.

RoomBoss is proud to develop and support the Niseko Digital Map in collaboration with tourism organizations across the Niseko area, including Kutchan Town and Niseko Town.

Accommodation Booking Site Updates

Accommodation Booking Site Updates

We have two new improvements to share this week.

Enhanced Maps: We’ve made improvements to the maps you see on the accommodation search page for the direct booking guests. The updated design is not only easier on the eyes but also feels more familiar and coherent with Google Maps, making it even smoother for guests to explore properties and locations.

Sharing Made Simple: Guests can now easily share a property page on social media or copy a direct link with just one click. A new “Share” button has been added to the booking page, making it quick and convenient to spread the word.

We hope you and your guests enjoy these updates.

New Feature: Check-In Lessons from the Instructor Portal

New Feature: Check-In Lessons from the Instructor Portal

We’ve enhanced the Snowsports School Management System (SSMS) to make lesson check-in faster and more efficient.

Instructors can now check in their own guests directly from their Instructor Portal. Previously, check-ins were handled through the main dashboard, which showed all lessons and was designed for a more centralized check-in process at guest meeting areas.

With this update, ski schools can reduce coordination overhead, and speed up operations.

It’s one more way SSMS is helping ski schools run smoother, smarter, and faster.

Learn more about SSMS

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