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News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

New Feature: Check-In Lessons from the Instructor Portal

New Feature: Check-In Lessons from the Instructor Portal

We’ve enhanced the Snowsports School Management System (SSMS) to make lesson check-in faster and more efficient.

Instructors can now check in their own guests directly from their Instructor Portal. Previously, check-ins were handled through the main dashboard, which showed all lessons and was designed for a more centralized check-in process at guest meeting areas.

With this update, ski schools can reduce coordination overhead, and speed up operations.

It’s one more way SSMS is helping ski schools run smoother, smarter, and faster.

Learn more about SSMS

Unlock Bespoke Booking Experience for Activities, Tours, and other Guest Services with our new API!

Unlock Bespoke Booking Experience for Activities, Tours, and other Guest Services with our new API!

We’re thrilled to introduce our new API! This powerful tool gives you more control, flexibility and automation, creating an ideal alternative for businesses and partners who want to offer fully customised booking experiences on their websites.

The API is designed to facilitate functionality found on the RB guest services booking widget allowing the customer to create and maintain their own booking interfaces via a data connection.

Want to learn more about how our new API can boost your business? Feel free to get in touch with us, and we’ll be happy to help!

Manage the Permission for Charging to Credit Card Tokens with the New User Role: "Charge to Token"

Manage the Permission for Charging to Credit Card Tokens with the New User Role: "Charge to Token"

Within RB accounts, individual users can be created for each staff member with different permission levels, allowing administrators to control which system features each user can access.

We are pleased to introduce a new user role: Charge to Token. This permission allows administrators to manage which users have the authority to charge guests using credit card tokens stored in the system.

This new user role can be managed by Super Admin users from the Users page.

For more details on credit card tokenisation, please visit the help site.

Menu Consolidation

Menu Consolidation

We have heard your feedback and we took action! In order to improve your experience and make more sense of navigating the Menus within RoomBoss, we have consolidated some functionalities to more intuitive Menus. The updated layout is designed for RoomBoss veterans to find what they are looking for with ease, while also guiding new RoomBoss Users to easily navigate RoomBoss to get your business up and running.

Listing Availability Search Feedback

Listing Availability Search Feedback

We’ve enhanced our Booking Engine to offer valuable hints to potential guests searching for availability at your accommodation. Now, guests will see helpful information, like the minimum number of nights required, to quickly determine availability — and much more! These upgrades will not only enrich the guest experience during their search but also help you capture more bookings by ensuring no potential travelers slip through the cracks.

Provide Customers with Payment Choices

Provide Customers with Payment Choices

It’s now possible to give customers two options to pay online for your services. For example, pair options such as Flywire (where customers pay in their currency) and Stripe (where customers pay in your currency). More information is available on our help site.

Up-selling & Cross-selling

Up-selling & Cross-selling

This exciting new feature can increase revenue while also helping customers to target services that suit their requirements.

Up-selling: Based on rules that you control, customers can be encouraged to replace an item in their shopping cart with a higher-end version.

Cross-selling: Also based on your rules, customers can be encouraged to add items that are related to or complement an item in their shopping cart.

Please find more information available on our help site.

[PMS] Rates Audit Report

[PMS] Rates Audit Report

The Rates Audit Report provides a new way to view rates and occupancy across one or more properties.

It generates an Excel download containing rates, restrictions and occupancy. See our Help Site for more information.

New "Simplified View" Option for Manual Guest Services Bookings

New "Simplified View" Option for Manual Guest Services Bookings

It’s all about speed and efficiency.

With Simplified View, you can quickly select the Category and Type using a straightforward dropdown menu, bypassing the more detailed select menu with icons and descriptions.

Simply, check the box at the top-right of the manual booking page to enable this new view.

This efficient layout is perfect for the users and agents who are familiar with the products and want to minimize the time spent on each booking creation.

[POS] Connect Your POS to a Customer Display

[POS] Connect Your POS to a Customer Display

We’re excited to announce that you can now connect a customer display to RB POS system! This new feature allows users to present important information—such as the product pricing, booking total, change due etc—directly to guests during transactions.

Enhance customer interactions and improve transparency by using the customer display to keep guests informed throughout their experience. This upgrade is designed to make RB POS system even more effective and user-friendly.

For details on compatible displays and other information, please contact the ROOMBOSS support team.