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News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

System Updates

System Updates

  • Released a new feature for our B2C booking engines. It’s now possible to make it mandatory for your customers to enter their names using the alphabet as opposed to using kanji.
  • Improvement to the performance of the Housekeeping Report for users who have hundreds of rooms and/or who wish to estimate how busy future housekeeping will be over a large number of future dates.
  • Various performance enhancements.
System Updates

System Updates

  • Improvements to our integration with SKIDATA. We’ve improved the speed when checking whether a booking has been synced from RB to SKIDATA, and whether the guest has picked up their lift pass.
  • Improvements to our integration with Rentals United, a popular channel management solution for vacation rental properties.
  • Bug fixes and performance enhancements.
Upgraded Square Integration

Upgraded Square Integration

The RoomBoss Square integration has been upgraded this week with an update to the new Payments API. No action is required for accounts using Square; and all Guest Intranet payment links have been automatically migrated to use the slick, mobile-friendly web UI.

Square is just one of the many payment gateways available to RoomBoss users—to find out more, or for a list of supported gateways, visit our Help Site.

Upgraded Search Bookings & Custom Excel Export

Upgraded Search Bookings & Custom Excel Export

Our Search Bookings page has been upgraded with a revamped, mobile-friendly user interface, which introduces a variety of new search options to help locate and report on your data.

Alongside existing export functionality, you can now also create and save powerful custom Excel export templates for immediate or future use.

Enhanced Vendor Directory

Enhanced Vendor Directory

The in-account Vendor Directory has been updated with a sleek, mobile-friendly interface towards our continuous efforts to modernise and enhance the RoomBoss user experience.

This page can be used to view and download a comprehensive list of vendors available to your account—including your level of booking access, applicable commission, and their contact details—and can be accessed here.

[PMS] Allocation Table UI/UX Improvements

[PMS] Allocation Table UI/UX Improvements

We’ve upgraded view options that make toggling the view format of the Allocation Table easier. With just a click switch between the booking ID view and guest name view. Each booking will be highlighted with distinctive colors to suit your guest segments. This intuitive feature ensures that you can navigate and organize your bookings more efficiently.

Associate Meals with Guest Services Items

Associate Meals with Guest Services Items

Guest services items can now be defined as including meals via the Meals Included product option. Once selected, meals which are part of guest service products sold will be reflected in meals reports.

For more information, visit our help site page on Meals Reporting for Guest Service Items.

Stripe: New Payment Options

Stripe: New Payment Options

Stripe users are now able to take advantage of support for a variety of new payment methods, including Google Pay, WeChat Pay and Konbini payments.

To give your guests even more ways to pay, follow the steps on our help site then enable your preferred payment options directly from the Stripe Dashboard.

[TRUST] New Flexibility in Managing Housekeeping Costs + More Powerful Options for Building Charge Models based on Guest Age Category

[TRUST] New Flexibility in Managing Housekeeping Costs + More Powerful Options for Building Charge Models based on Guest Age Category

Introducing an exciting addition to our Trust Accounting module that empowers you to exercise greater control over housekeeping charges. Now you have the flexibility to set specific housekeeping charges for each night of the stay directly within the system. This means you can automatically charge fees, for example for guest consumable items, to a designated account. A more tailored and efficient method for your team to manage housekeeping costs.

In addition, we developed a feature to model trust accounting charges, such as daily breakfast revenues to pass to management, based on the age category of guests. Previously charges were based on the number of guests, whereas now you can specify different charges for adults, children and infants.

[PMS] Extended Filters on Accommodation Booking Engine

[PMS] Extended Filters on Accommodation Booking Engine

Our upgraded filters allow users of your accommodation booking engine to refine their search results by a variety of criteria, including price per person / stay, number of bedrooms, and the types of meals included.

Filters can be used in real-time to narrow-down property options, and to display only matching room types and rate plans; empowering prospective guests to effortlessly find stays that meet their needs.