Keep up-to-date with the latest system releases, RoomBoss news & team updates.
Accommodation Booking Site Updates
We have two new improvements to share this week.
Enhanced Maps: We’ve made improvements to the maps you see on the accommodation search page for the direct booking guests. The updated design is not only easier on the eyes but also feels more familiar and coherent with Google Maps, making it even smoother for guests to explore properties and locations.
Sharing Made Simple: Guests can now easily share a property page on social media or copy a direct link with just one click. A new “Share” button has been added to the booking page, making it quick and convenient to spread the word.
We hope you and your guests enjoy these updates.
Niseko Digital Map Enhancement
Since its launch in 2022, the Niseko Digital Map has continued to grow and improve. What began with six map modes has now expanded to ten, offering visitors even more ways to explore the region.
The latest addition, Bike Map Mode, highlights cycling routes and bike stand locations throughout Niseko. Designed with the upcoming green season in mind, it’s the perfect tool to help visitors enjoy the area’s scenic beauty by bicycle.
Another new feature, Art & Culture Facilities Map Mode, makes it easy to find historical sites and galleries in the region that are often hard to locate with standard map apps. Complete with photos and detailed descriptions, this mode invites users to experience a deeper connection to Niseko’s rich culture and history.
RoomBoss is proud to develop and support the Niseko Digital Map in collaboration with tourism organizations across the Niseko area, including Kutchan Town and Niseko Town.
New Feature: Online Waiver
RoomBoss now offers an Online Waiver feature that helps you streamline guest check-in while ensuring key policies are acknowledged in advance. Guests can conveniently sign waivers before they arrive, giving you the ability to collect required consent ahead of time and avoid delays at the front desk. The waiver text is fully customizable, allowing you to tailor the content to fit your business’s needs, whether it’s for ski rentals, accommodation agreements, or activity participation. Guests are required to sign the waiver in order to unlock the payment link. Signature status is visible directly in RoomBoss, so the you can quickly confirm who has signed and who still needs to take action within the same system.
To learn more about Online Waiver, please visit our help page.
New API Features for Custom Booking Interfaces
The RB Hotel API allows businesses to build their own custom accommodation booking interfaces.
We’ve just added two powerful new features — designed to give developers and partners more control over quoting and invoicing.
These updates make it easier to generate custom quotes and streamline your post-booking workflow. Interested in building your own booking interface? Get in touch with us to learn more.
More Control When Overriding Availability
RoomBoss now offers enhanced control over guest service bookings such as ski lessons, rentals, and other inventory-managed activities.
A new permission, Guest Services Booking Override, ensures that only authorised users, like supervisors or senior staff, can make bookings even when availability is full.
This helps prevent accidental overbooking while still giving trusted team members the flexibility to override limits when needed.
Suggest Related Services During Booking
RoomBoss helps activity providers offer related services during the online booking process with the Upsell feature. For example, if a guest books a ski lesson, you can show options for rentals or lift passes before they check out. If they choose standard gear, you can offer a premium upgrade.
These suggestions appear automatically, saving time for your staff and making it easy for guests to choose what they need. These features run on rules you set, so recommendations are always relevant and timely and no extra effort required. To learn more about this feature, visit our help page.
The New RoomBoss Help Site Is Live
We’ve launched our Help Site on a new platform, with faster performance, streamlined navigation, and AI-powered search across all RoomBoss systems.
It’s smarter, simpler, and available in English and Japanese, so you can find what you need, when you need it.
We’re dedicated to continually improving the Help Site to support you with clearer, faster, and more helpful guidance every step of the way.


