Say hello to our newest team member, Joanne!

A recent graduate from Hokkaido University, Joanne is originally from Malaysia and speaks Chinese, English, and Japanese. She’ll be supporting our marketing efforts while also providing assistance in system localization with her language skills.

Outside of work, Joanne enjoys diving, snorkeling, traveling, and spending time with her mischievous rabbit, Pepper (yes, she’s a proud bunny mom).

欢迎加入, Joanne! We’re thrilled to have you with us.

Connecting with Japan’s domestic travel market just got easier.

ROOMBOSS PMS is now integrated with Rakuten Travel, Japan’s largest online travel agency and one of the most trusted booking platforms for domestic travelers. As part of the Rakuten Group ecosystem, Rakuten Travel provides accommodation providers with access to a large and highly engaged audience across Japan.

We are dedicated to delivering seamless distribution solutions tailored to all property types, from boutique holiday homes to large-scale hotel operations.

ROOMBOSS hit the slopes in Kawaba! But this time, it wasn’t for skiing.

Team members Kanae, Miyu, and Jade were onsite to introduce our Rental Management System to over 20 companies interested in learning how our system can support and improve rental operations. The energy in the room was incredible, and we loved sharing how our system can make day-to-day workflows smoother, smarter, and more efficient.

A big thank you to everyone who joined us, and especially to the Kawaba Ski Resort team for the warm invitation and support. Opportunities like this help us connect with new partners, learn what different resort areas really need, and keep improving what we build.

We’re always on the move and look forward to seeing you at the next one.

At ROOMBOSS, we believe supporting our clients means more than emails and phone calls; it means showing up in person. Our Sales and Account Leads, Kanae and Brendon, recently traveled to Furano to visit several of our new clients in person. The duo spent their time checking in with clients and running hands-on training for new staff members to ensure everything was running smoothly and that our clients were getting the most out of ROOMBOSS.

The best part? Our Furano family got a friendly reminder that Brendon is actually a local! With Brendon living right in the neighborhood, our Furano users have the ultimate peace of mind knowing that on-site support is just a quick call away. We’re committed to being your boots on the ground, ensuring that while you take care of your guests, we’re right there to take care of you.

We are thrilled to introduce the newest member of the ROOMBOSS Customer Success team, Jade!

Originally from Paris, France, Jade brings experience in back-office operations, where she worked as a sales assistant and support team member in the travel sector.

Jade’s journey to Japan began at university, where she majored in Japanese. Drawn by the powder snow, dry climate, and cool summers, she chose Hokkaido as her new home. Outside of work, she practices Taiko, enjoys watching anime, and is happiest with a video game controller in hand.

Bienvenue, Jade. We’re excited to have you with us!

We’re happy to welcome Hirokatsu to ROOMBOSS as a new member of our Java development team.

Originally from the Philippines, Hirokatsu has two years of experience in the tech industry, working on projects involving Japanese clients. His work has mainly focused on system migration projects and their documentation.

While working in Japan wasn’t originally in his plans, one visit to Sapporo changed everything. Hirokatsu fell in love with the city’s quiet atmosphere, convenience, and of course, the delicious food. Outside of work, he enjoys playing video games and basketball, and is also working hard to improve his Japanese.

Welcome to the team, Hirokatsu. We’re excited to have you with us!

January 1st was just the beginning! We’re keeping the festive spirit alive as we dive into our second big celebration of the year. This week, we’re proud to join the global community in welcoming the Chinese New Year!

Galloping into the Year of the Horse As we enter the Year of the Horse, the energy at the office is high. In Chinese culture, the horse represents speed, strength, and a spirited path forward, qualities we are definitely channeling as we continue to develop new features and support your business growth this year.

Why We Celebrate With a team representing 13 nationalities and a client base spanning the globe, being “international” is more than just a label for us; it’s who we are. Recognizing traditions like the Chinese New Year allows us to stay connected with the diverse communities we serve. It’s our way of saying that no matter where you are or which calendar you follow, we value the heritage that makes your business unique.

To all our friends celebrating, we wish you a year filled with “Great Luck and Great Profit” (大吉大利!). May the Year of the Horse bring you swift success, smooth operations, and plenty of reasons to celebrate.

Happy Chinese New Year! 新年快乐！恭喜发财！

ROOMBOSS is redefining how destinations operate by moving beyond simple, single-business systems into a fully integrated B2B2C ecosystem. Our platform allows local vendors, from boutique hotels to ski schools and transport providers, to operate as a unified marketplace.

Through ROOMBOSS, a hotel doesn’t just sell rooms; it acts as a local agent, bundling ski lessons and rentals into a single guest checkout. Hotels save time and earn commission, vendors benefit from automated B2B invoicing and fewer in-resort bottlenecks, while guests enjoy a seamless “one-cart” experience. This local distribution network keeps commissions within the community, simplifies operations for stakeholders, and ensures that the destination provides a world-class, frictionless visitor journey.

At ROOMBOSS, a great team is not just about working well together. It is about genuinely enjoying each other’s company.

While our days are focused on building the best tools for the travel industry, our evenings often tell a different story. Team members from both the Sapporo and Niseko offices often gather for some friendly (but fierce!) games.

One of those arenas is card games, with the team swapping travel tech talk for spells and mana. Seeing everyone laughing and competing around the same table is exactly the kind of “magic” that makes our team culture special.

Bouldering is also a team favorite. Always plenty of chalk, even more cheering, and some post-climb muscle soreness, taking our teamwork to a literal new level.

And in winter, Hokkaido itself becomes our playground. With world-class snow right on our doorstep, skiing and snowboarding are a natural extension of team life, whether it’s a quick after-work run or a full day exploring the fresh powder.

Sharing these experiences gives you a little peek into the heart of our office. While we take pride in the software we build, we take equal pride in the relationships we grow. Finding a team you actually want to hang out with after hours is rare, and it’s something we never take for granted. That authentic bond is what makes our team culture supportive and our work-life balance feel genuine.

As we step into 2026, the team at ROOMBOSS would like to wish our clients and partners around the world a very Happy New Year!

Reflecting on 2025 In 2025, ROOMBOSS continued to grow alongside our clients. The team now includes members from 13 different nationalities, and we expanded our platform with numerous new features. Growth allows us to better support our international clients and helps bring a global perspective to development and support.

Looking Ahead to 2026 We aren’t slowing down. Our resolution for the coming year is simple: To continue making your business easier to manage. With many exciting updates in the pipeline, our goal is to stay ahead of the industry’s needs and remain a reliable partner for your business growth. We can’t wait to show you what’s next!

A Big Thank You Success in the travel industry is built on relationships. We want to thank you for your continued trust, your valuable feedback, and your partnership.

We wish you a prosperous, busy, and smooth-running 2026!