Say hello to the newest member of RoomBoss, Noah, who will be working as part of our security team to safeguard our network and infrastructure.

Originally from Georgia, USA, Noah studied computer science and previously worked at NTT’s Basic Research Laboratory in Kanagawa before moving to Tokyo in 2022 to continue his IT career.

Outside the office, you’ll probably find him gaming, playing piano, producing music, building computers, or exploring parks and lakes around Japan, all while sharpening his Japanese skills.

We’re delighted to have Noah on board!

The winter season is in full swing, and at RoomBoss, we know that your business doesn’t take a day off, so neither do we. To better support our partners during this high-demand period, we have expanded our support operations to 7 days a week.

Whether it’s a quick question or technical guidance, our team is here to ensure your operations remain seamless from Monday through Sunday.

Furthermore, our commitment to your success goes beyond the help desk. Our system engineers are also working 7 days a week behind the scenes, monitoring our infrastructure to maintain the industry-leading system availability you rely on during your busiest months.

Halloween is almost here, and the Hirafu community is getting ready for another fun Trick or Treat event on Friday, October 31.

ROOMBOSS will be joining the celebration, handing out treats to all the little ghosts and goblins who stop by our Niseko office. We look forward to seeing everyone in costume and sharing in the Halloween spirit!

Still spending your evenings calculating “driving time” versus “teaching time” for your team? We’ve just automated that headache away. Our new payroll feature takes the guesswork out of complex bookings by linking pay rates directly to your products. The system intelligently splits a single lesson into two rates, such as a base fee plus a specific rate for driving or break time, ensuring your team is paid accurately for every minute without any manual math.

By automating the split between different types of work, you reduce disputes, eliminate calculation errors, and get back to what matters most: delivering incredible experiences to your guests.

We have extended our Stop Sell functionality to provide even more flexibility for users selling non-accommodation products. Building on the reliable control already available at the product level, users can now apply Stop Sell settings with precision at the individual product option level.

This enhancement allows for granular availability management, enabling businesses to fine-tune their sales strategy to match operational capacity. For instance, ski schools or rental shops can now selectively Stop Sell one and two day bookings while keeping longer durations available, helping to maximize revenue and reduce operational loads during high-demand periods.

This update further assists sales and operations teams in responding effectively to seasonal demand while maintaining seamless guest experiences.

RoomBoss attended Rakuten AI Optimism, a three-day event held July 30–August 1 at Pacifico Yokohama, showcasing Rakuten Group’s latest AI innovations.

The event featured keynote presentations, as well as hands-on demonstrations of AI in action, sparking ideas for how emerging technologies can enhance industries and services across many sectors.

During the event, RoomBoss met with Rakuten Group teams to explore upcoming system integrations aimed at delivering more powerful and impactful solutions to our partners and customers.

A big thank you to Rakuten Group for the warm welcome and opportunity to connect.

We’re delighted to welcome Calvin to our backend development team!

Originally from Wisconsin, USA, Calvin brings a strong background in software development together with international experience from his time on the JET Program in Iwate. After starting his career as a Java developer, he broadened his skills through cross-cultural work and communication abroad, giving him a unique perspective that will be a valuable addition to the team.

Outside of work, Calvin is an outdoor enthusiast who enjoys camping, hiking, and snowboarding. He’s also a fan of tabletop gaming and spends time painting Warhammer miniatures.

We’re excited to have him on board and look forward to what we’ll build together.

Welcome to the team, Calvin!

We recently joined SKIDATA’s “Innovate & Connect” event at Expo 2025 Osaka. It was a valuable chance to share ideas and build stronger ties within the tourism industry.

A key highlight was SKIDATA’s new “sMove Wave for all” gate system, designed for year-round use. This points to exciting growth in all-season resort operations.

The Austrian Embassy also gave a memorable keynote, celebrating the strong partnership between Japan and Austria.

We appreciated SKIDATA’s warm hospitality, from a delicious Austrian meal to a guided tour of their pavilion.

RoomBoss integrates with SKIDATA’s gate system and supports online lift ticket and POS sales, contributing to seamless, all-season resort management. We look forward to continuing our partnership and helping move the tourism industry forward.

We’ve launched our Help Site on a new platform, with faster performance, streamlined navigation, and AI-powered search across all RoomBoss systems.

It’s smarter, simpler, and available in English and Japanese, so you can find what you need, when you need it.

We’re dedicated to continually improving the Help Site to support you with clearer, faster, and more helpful guidance every step of the way.

https://docs.roomboss.com

Earlier this month, RoomBoss team members from across Japan, including Niseko, Sapporo, Furano, Hakuba, Izu, and Shimane, gathered in Sapporo for a team dinner. Although we collaborate daily from different locations, sharing a meal around the same table offered a rare and meaningful opportunity to connect face-to-face.

The evening also marked a significant milestone: the 10-year work anniversaries of Dan and Cesar, two of RoomBoss’s earliest contributors. Their leadership and long-standing commitment helped lay the foundation of the company and continue to guide its growth today.

At RoomBoss, we take pride in being a distributed, multicultural team built on shared purpose and mutual trust. Our ability to work seamlessly across distance isn’t just part of our culture. It’s one of our greatest strengths.

As one team, we remain committed to continuously improving our system.