We are thrilled to introduce the newest member of the ROOMBOSS Customer Success team, Jade!

Originally from Paris, France, Jade brings experience in back-office operations, where she worked as a sales assistant and support team member in the travel sector.

Jade’s journey to Japan began at university, where she majored in Japanese. Drawn by the powder snow, dry climate, and cool summers, she chose Hokkaido as her new home. Outside of work, she practices Taiko, enjoys watching anime, and is happiest with a video game controller in hand.

Bienvenue, Jade. We’re excited to have you with us!

We’re happy to welcome Hirokatsu to ROOMBOSS as a new member of our Java development team.

Originally from the Philippines, Hirokatsu has two years of experience in the tech industry, working on projects involving Japanese clients. His work has mainly focused on system migration projects and their documentation.

While working in Japan wasn’t originally in his plans, one visit to Sapporo changed everything. Hirokatsu fell in love with the city’s quiet atmosphere, convenience, and of course, the delicious food. Outside of work, he enjoys playing video games and basketball, and is also working hard to improve his Japanese.

Welcome to the team, Hirokatsu. We’re excited to have you with us!

January 1st was just the beginning! We’re keeping the festive spirit alive as we dive into our second big celebration of the year. This week, we’re proud to join the global community in welcoming the Chinese New Year!

Galloping into the Year of the Horse As we enter the Year of the Horse, the energy at the office is high. In Chinese culture, the horse represents speed, strength, and a spirited path forward, qualities we are definitely channeling as we continue to develop new features and support your business growth this year.

Why We Celebrate With a team representing 13 nationalities and a client base spanning the globe, being “international” is more than just a label for us; it’s who we are. Recognizing traditions like the Chinese New Year allows us to stay connected with the diverse communities we serve. It’s our way of saying that no matter where you are or which calendar you follow, we value the heritage that makes your business unique.

To all our friends celebrating, we wish you a year filled with “Great Luck and Great Profit” (大吉大利!). May the Year of the Horse bring you swift success, smooth operations, and plenty of reasons to celebrate.

Happy Chinese New Year! 新年快乐！恭喜发财！

ROOMBOSS is redefining how destinations operate by moving beyond simple, single-business systems into a fully integrated B2B2C ecosystem. Our platform allows local vendors, from boutique hotels to ski schools and transport providers, to operate as a unified marketplace.

Through ROOMBOSS, a hotel doesn’t just sell rooms; it acts as a local agent, bundling ski lessons and rentals into a single guest checkout. Hotels save time and earn commission, vendors benefit from automated B2B invoicing and fewer in-resort bottlenecks, while guests enjoy a seamless “one-cart” experience. This local distribution network keeps commissions within the community, simplifies operations for stakeholders, and ensures that the destination provides a world-class, frictionless visitor journey.

At ROOMBOSS, a great team is not just about working well together. It is about genuinely enjoying each other’s company.

While our days are focused on building the best tools for the travel industry, our evenings often tell a different story. Team members from both the Sapporo and Niseko offices often gather for some friendly (but fierce!) games.

One of those arenas is card games, with the team swapping travel tech talk for spells and mana. Seeing everyone laughing and competing around the same table is exactly the kind of “magic” that makes our team culture special.

Bouldering is also a team favorite. Always plenty of chalk, even more cheering, and some post-climb muscle soreness, taking our teamwork to a literal new level.

And in winter, Hokkaido itself becomes our playground. With world-class snow right on our doorstep, skiing and snowboarding are a natural extension of team life, whether it’s a quick after-work run or a full day exploring the fresh powder.

Sharing these experiences gives you a little peek into the heart of our office. While we take pride in the software we build, we take equal pride in the relationships we grow. Finding a team you actually want to hang out with after hours is rare, and it’s something we never take for granted. That authentic bond is what makes our team culture supportive and our work-life balance feel genuine.

As we step into 2026, the team at ROOMBOSS would like to wish our clients and partners around the world a very Happy New Year!

Reflecting on 2025 In 2025, ROOMBOSS continued to grow alongside our clients. The team now includes members from 13 different nationalities, and we expanded our platform with numerous new features. Growth allows us to better support our international clients and helps bring a global perspective to development and support.

Looking Ahead to 2026 We aren’t slowing down. Our resolution for the coming year is simple: To continue making your business easier to manage. With many exciting updates in the pipeline, our goal is to stay ahead of the industry’s needs and remain a reliable partner for your business growth. We can’t wait to show you what’s next!

A Big Thank You Success in the travel industry is built on relationships. We want to thank you for your continued trust, your valuable feedback, and your partnership.

We wish you a prosperous, busy, and smooth-running 2026!

ROOMBOSS continues to provide on-site support to help hospitality operators succeed during peak seasons. Recently, Kanae, our Sales and Account Lead, visited users in the Kawaba and Nozawa areas to meet with clients she recently onboarded to the ROOMBOSS platform.

During the visit, Kanae checked in with clients in person to ensure ROOMBOSS was running smoothly within daily operations. She also provided follow-up training for new staff members, helping teams adopt the system quickly and use it with confidence.

ROOMBOSS supports clients beyond remote communication. By being present on the ground, we help users get the most value from the platform and maintain operational excellence when it matters most.

We’re excited to welcome Abid back to our Japan office!

Abid began his journey with the ROOMBOSS team in Japan and continued contributing full-time while based in India. Now that he has officially returned to Japan in person, we couldn’t be happier. No matter where he was, he remained a valued part of the ROOMBOSS family, staying closely connected with the team every step of the way.

When asked what he missed most about Japan, his answer was simple: sushi, onsen, friends, and motorcycle road trips across the country.

Now that he’s back in the office, he describes it as “wonderful.” With many new faces on the team, it’s been especially fun reconnecting and meeting new colleagues. Please join us in giving Abid a warm “Okaeri” (Welcome Home) when you see him!

We are thrilled to introduce the latest member to the ROOMBOSS team: Miyu!

Miyu joins our Client Success team with a background that is a perfect fit for the industry we serve. Having spent seven seasons at a premier Japan-based travel agency, she knows the ins and outs of the ski industry and the unique needs of travel operators. With years of resort-side experience under her belt, Miyu is well-equipped to support our users with insight into their daily operations.

Miyu is a true fan of the Hokkaido lifestyle. In the summer, you’ll find her out on the water on a SUP, and in the winter, she’s an enthusiastic snowboarder. When she’s relaxing at home, Miyu has recently caught the vinyl bug. If you have any record recommendations to help her build her new collection, she’s all ears!

We are so happy to have Miyu’s energy on the team!

We’re happy to welcome Patrick to ROOMBOSS as a software quality assurance engineer, where he helps ensure our platform delivers a smooth and reliable experience for our users.

Patrick began his career in quality assurance in the Philippines in 2012, specializing in performance and automation testing. He has since gained experience across multiple industries, including retail banking, rail freight, and airlines, working with a variety of clients.

Outside of work, Patrick is passionate about coffee and photography. He enjoys brewing coffee at home and spending weekends exploring cafés, parks, and museums with his cameras, always in search of the perfect shot and the perfect cup.

Welcome Patrick to ROOMBOSS!