It is now possible for the account Admin User and users who have been granted the new Rate Restrictions Override role to select any rate plan on a booking—even when restrictions such as minimum days to check-in are not met.

For these users, the system will now show all rate plans, regardless of restrictions, when:

• Selecting rate plans when making or editing bookings
• Viewing rate plans on the Search & Quote page
• Viewing rate plans on the Price Calculator page

To grant users this role, navigate to the Users page, edit the user you wish to update, and add the Rate Restrictions Override role.

Two exciting new ECS features providing enhanced control of vendor & product settings were released this week!

Hide Product Options from Agents & Direct Customers

Accessible by editing a product on the Product Details screen, the new setting allows you to designate specific Product Options as “Hidden”.

When checked, the product option will be visible only for bookings made inside your account, and will not show to agents or direct customers.

Per-Vendor Invoice Strategies

Where previously all ECS/SSMS vendors within an account shared a single set of rules, users are are now able to define Invoice Strategies on a per-vendor basis, allowing fine-grained control of Invoice & Cancellation Policies between vendors.

To use a new strategy for an ECS/SSMS vendor, simply create a strategy via Invoicing & Cancellation Strategy, then navigate to the Policy tab in the Product Details page. Select the newly created strategy in the Override Invoicing & Cancellation Strategy section, and save.

Once a new booking comes in for this vendor, the invoice will be automatically created by the selected strategy.  When no specific strategy is selected in the Policy tab, the Default invoicing strategy will apply.

Appi Kogen Ski Resort’s official ski school, APPI Ski & Snowboard School now uses the RoomBoss SSMS to manage their lessons and instructors.

Nestled in Iwate Prefecture in the Tohoku region, Appi Kogen Ski Resort  stands out as one of the premier winter destinations in Japan. Blessed with pristine powder snow and ample snowfall, visitors can enjoy winter sports from December through early May on the vast ski areas that stretch across two mountains—accessible via seven lifts, including a gondola.

APPI Ski & Snowboard School offers lessons tailored to all ages and skill levels, with options for both private and group lessons. 

After lessons, guests often unwind at one of the region’s largest hot springs, “Shirakaba no Yu”, conveniently located within the resort—making it the perfect place to relax and rejuvenate after a day on the slopes.

We are proud to be the Snowsports Management solutions provider for such a premier ski school, and look forward to working with the APPI team moving forwards.

APPI Resort: https://www.appi-japan.com

Two new reporting tabs have been added to Booking Statistics Report II, providing additional insight into active bookings falling within a specified period.

Resource Totals
View sales volume and revenue by resource—such as individual Room (PMS) or Ski Instructor (SSMS).

Vendor by Date
View a breakdown of daily items sold, pax, and revenue by vendor.

Further improvements include the addition of vendor columns added to Category, Product, and Resource tables, and other quality-of-life tweaks to both the report and excel downloads.

To access the newly updated Booking Statistics Report II, click here.

Last Friday, the RB Sapporo team had our very first team dinner and indulged in the local specialty known as “shime parfait”. In Sapporo’s vibrant nightlife scene, this delicacy marks the perfect conclusion to an evening of fun.

Following a delectable feast of Yakitori and beer, we ventured to a shime-parfait cafe called “Sinner”, conveniently located just a minute’s stroll from Hosui-Susukino station Exit 1. Here, amidst laughter and camaraderie, we savored our very first “shime parfait,” toasting to the opening of the new Sapporo office and the memorable evening we had shared.

This week saw the release of some exciting new features for RoomBoss Trust:

Automatically Distribute Journal Entries Across Multiple Ownerships

It is now possible to automatically distribute credits / debits across all the units in a Vendor, Room Type or a Pool, from a single entry in the upload.
Distribution can be equal across all ownerships, or set in the system based on entitlements.

Find out more about Journal Entry Uploads here.

Indicate Owner Bookings On Future Booked Dates

You are now able to set a colour and text to indicate which bookings are for owner booking segments in the future held dates area, allowing viewers to easily distinguish between Owner stays and standard bookings.

Forecast Future Manager And Owner Revenue

The new Journal Entries Report (Forecast) generates journal entries based on bookings checking out for a selected period and trust contract mappings.
This feature can be used for projection of income for future periods, or reporting of income for a period on a accrual basis.

To access the new report, log in and navigate here.

This week sees the release of the newly upgraded Price Adjustment and Commission Adjustment pages, available for all Non-Accommodation vendors.

Price Adjustment is used to manage context-dependent price changes, such as temporary specials; tweaking prices for short or long duration services; or applying fixed amounts to a service to cover delivery or other costs.

Commission Adjustment can be used to view and manage Agent Commission adjustments, enabling you to apply percentage changes depending on the agent, service, booking date or delivery period.

Both pages feature a variety of improvements, including:

• A new modern, mobile-friendly UI
• Powerful new filters allowing you to quickly locate adjustments based on Name, Services Covered, Booking Source, Discount Code, and adjustment date.
• UX enhancements like the time-saving Bulk Delete feature, allowing deletion of multiple adjustments at once.

More information about Price Adjustments can be found on our Help Site.

Owner Bookings & Availability Calendar
It is now possible to allow owners to book stays in their properties via their Owner Statements. Once enabled, owners will see a calendar with available dates and be able to make bookings.

Find out more about Allowing Booking via Trust Owner Statements.

Display Owner Contact Email Address
The Owner Contact email address managed via Edit Account Details can be included on emails when an owner makes a booking, and displayed on the Owner Statement as a contact point for owner queries.