Invoicing & Cancellation Strategy by Rate Plan

Until now it’s been possible to set a Strategy at the account level that determines how invoices are automatically created, and unpaid bookings automatically cancelled.

Now you can now create additional Strategies and link a Strategy to a Rate Plan. For example to establish different automated policies for guests who book a discounted, non-refundable Rate Plan versus those who book a more expensive and flexible Rate Plan.

Make use of the minimum nights and other criteria of the Rate Plan to more precisely control how automatic generation of invoices and automatic cancellation occurs.

Your existing Strategy is still in effect so there is no need to take any immediate action. To take advantage of this new feature you can access the new page in your account or browse documentation for more information.