RoomBoss now offers an Online Waiver feature that helps you streamline guest check-in while ensuring key policies are acknowledged in advance. Guests can conveniently sign waivers before they arrive, giving you the ability to collect required consent ahead of time and avoid delays at the front desk. The waiver text is fully customizable, allowing you to tailor the content to fit your business’s needs, whether it’s for ski rentals, accommodation agreements, or activity participation. Guests are required to sign the waiver in order to unlock the payment link. Signature status is visible directly in RoomBoss, so the you can quickly confirm who has signed and who still needs to take action within the same system. To learn more about Online Waiver, please visit our help page.
News
As the 2024/25 winter season comes to close, RoomBoss is already focused on preparing for the upcoming season. We are committed to continuously improving our system to enhance operational efficiency for our clients. Your feedback and suggestions are always welcome as we strive to make our system even more user-friendly. With winter behind us, attention now turns to the green season. If you need assistance with spring or summer operations, the RoomBoss support team is here to help.
We have two new improvements to share this week. Enhanced Maps: We’ve made improvements to the maps you see on the accommodation search page for the direct booking guests. The updated design is not only easier on the eyes but also feels more familiar and coherent with Google Maps, making it even smoother for guests to explore properties and locations. Sharing Made Simple: Guests can now easily share a property page on social media or copy a direct link with just one click. A new “Share” button has been added to the booking page, making it quick and convenient to spread the word. We hope you and your guests enjoy these updates.
The Niseko Classic 2025, a prestigious road cycling event, will take place in the breathtaking landscapes of Niseko, Hokkaido, from June 12 to 15, 2025. Registration is now open until May, with a seamless booking experience powered by RoomBoss. We’re proud to support this iconic event and the cycling community with our advanced technology. Niseko Classic 2025: https://nisekoclassic.com/en/
ROOMBOSS Hakuba staff joined the Snow Machine Festival this year! Hakuba village came alive with energy as music, snow, and an international crowd came together. DJs spun an amazing blend of electronic music and driving beats, getting everyone dancing—and sometimes wiping out—in the snow. Between sets, we enjoyed ramen and karaage in front of a bonfire. The combination of great music, the electric atmosphere, and delicious food made the festival unforgettable. The crowd was a fantastic mix of people from all over the world, adding to the already vibrant vibe!
RoomBoss was proud to sponsor Rhythm Rail Jam 2025! This year’s event was bigger than ever, delivering an electrifying mix of jaw-dropping tricks, epic rail riding, and an unbeatable shredfest atmosphere in Niseko. With live music, food trucks, exciting giveaways, and a charity raffle, it was an unforgettable day for all who joined. A huge shoutout to the organizers, riders, and everyone who made this event such a success! We’re proud to support Niseko’s vibrant winter culture—see you next year for even more excitement!
We’ve enhanced the Snowsports School Management System (SSMS) to make lesson check-in faster and more efficient. Instructors can now check in their own guests directly from their Instructor Portal. Previously, check-ins were handled through the main dashboard, which showed all lessons and was designed for a more centralized check-in process at guest meeting areas. With this update, ski schools can reduce coordination overhead, and speed up operations. It’s one more way SSMS is helping ski schools run smoother, smarter, and faster. Learn more about SSMS
As part of our ongoing efforts to enhance our help resources, we’ve launched a brand-new help site specifically for agent users! ROOMBOSS offers a powerful and user-friendly B2B booking platform, and this new help site makes it even easier for agents to navigate the system. The improved site provides clearer, more informative content, covering everything from account setup to creating and managing bookings. Explore the new help site today and streamline your booking experience! ROOMBOSS for Agents: https://docs.roomboss.com/agents
Serenely situated at an altitude of over 1,400 meters, Shirakaba Resort boasts a stunning location next to the idyllic Lake Shirakaba in Nagano, Japan. This picturesque resort offers a variety of attractions and activities for every season, including the Ikenotaira amusement park, “Family Land.” As one of RoomBoss’s latest users, Ikenotaira enhances their operational efficiency using the RB ECS and point-of-sale (POS) systems, which help to streamline sales and ticket collection through easy online and in-person purchasing processes, and robust multi-location ticket printer integration. We’re extremely proud to be supporting Shirakaba Resort, and look foward to working closely with the Ikenotaira team long into the future!
Designed with face-to-face operations in mind, the new RoomBoss ID Scanning interface streamlines and optimises your check-in and data-collection workflows, allowing you to rapidly scan & store guest information from international Passports and Driver’s Licences using industry-leading Thales hardware. Review & update existing guest details in seconds using our easy-to-understand UI; or effortlessly populate & add new guests to bookings in just the click of a button. Once saved, guest information can be immediately utilised throughout your RoomBoss account for operations, CRM, reporting, and more. Find out more about AdriaScan here, or visit our Help Site for more information about setup and use of the integration.