RoomBoss attended Rakuten AI Optimism, a three-day event held July 30–August 1 at Pacifico Yokohama, showcasing Rakuten Group’s latest AI innovations. The event featured keynote presentations, as well as hands-on demonstrations of AI in action, sparking ideas for how emerging technologies can enhance industries and services across many sectors. During the event, RoomBoss met with Rakuten Group teams to explore upcoming system integrations aimed at delivering more powerful and impactful solutions to our partners and customers. A big thank you to Rakuten Group for the warm welcome and opportunity to connect.
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We’re delighted to welcome Calvin to our backend development team! Originally from Wisconsin, USA, Calvin brings a strong background in software development together with international experience from his time on the JET Program in Iwate. After starting his career as a Java developer, he broadened his skills through cross-cultural work and communication abroad, giving him a unique perspective that will be a valuable addition to the team. Outside of work, Calvin is an outdoor enthusiast who enjoys camping, hiking, and snowboarding. He’s also a fan of tabletop gaming and spends time painting Warhammer miniatures. We’re excited to have him on board and look forward to what we’ll build together. Welcome to the team, Calvin!
We recently joined SKIDATA’s “Innovate & Connect” event at Expo 2025 Osaka. It was a valuable chance to share ideas and build stronger ties within the tourism industry. A key highlight was SKIDATA’s new “sMove Wave for all” gate system, designed for year-round use. This points to exciting growth in all-season resort operations. The Austrian Embassy also gave a memorable keynote, celebrating the strong partnership between Japan and Austria. We appreciated SKIDATA’s warm hospitality, from a delicious Austrian meal to a guided tour of their pavilion. RoomBoss integrates with SKIDATA’s gate system and supports online lift ticket and POS sales, contributing to seamless, all-season resort management. We look forward to continuing our partnership and helping move the tourism industry forward.
We’ve launched our Help Site on a new platform, with faster performance, streamlined navigation, and AI-powered search across all RoomBoss systems. It’s smarter, simpler, and available in English and Japanese, so you can find what you need, when you need it. We’re dedicated to continually improving the Help Site to support you with clearer, faster, and more helpful guidance every step of the way. https://docs.roomboss.com
Earlier this month, RoomBoss team members from across Japan, including Niseko, Sapporo, Furano, Hakuba, Izu, and Shimane, gathered in Sapporo for a team dinner. Although we collaborate daily from different locations, sharing a meal around the same table offered a rare and meaningful opportunity to connect face-to-face. The evening also marked a significant milestone: the 10-year work anniversaries of Dan and Cesar, two of RoomBoss’s earliest contributors. Their leadership and long-standing commitment helped lay the foundation of the company and continue to guide its growth today. At RoomBoss, we take pride in being a distributed, multicultural team built on shared purpose and mutual trust. Our ability to work seamlessly across distance isn’t just part of our culture. It’s one of our greatest strengths. As one team, we remain committed to continuously improving our system.
We were delighted to attend the grand opening of Rhythm Japan’s new MTB shop in Hakuba. The launch marks an exciting step forward in the continued development of Hakuba’s green season and year-round tourism. The shop is beautifully designed with riders in mind. It offers high-quality rentals, top-tier gear, and expert advice, providing everything needed to enjoy Hakuba’s growing network of mountain biking trails. The event brought together members of the local community, tourism operators, and outdoor enthusiasts. It was encouraging to see the strong support and shared passion for strengthening Hakuba’s summer offering. Congratulations to the entire Rhythm Japan team on this important milestone. RoomBoss is proud to support partners like Rhythm Japan who are contributing to the growth of sustainable, year-round tourism. We remain committed to working with local businesses to help drive the future of the region.
This month, the RoomBoss team visited the beautiful Hakuba to reconnect in person with many of our valued partners, including ski resorts, accommodation providers, ski schools, rental shops and activity operators. The visit provided an excellent opportunity to share updates, gather feedback and better understand the evolving needs of businesses in the region as preparations ramp up for the coming season. These conversations are an essential part of our commitment to supporting the growth and success of the Hakuba tourism community. With a team member already based in Hakuba year-round, we continue to prioritise building strong, collaborative relationships and offering hands-on support where it matters most. A heartfelt thank you to all our partners for their time, hospitality and continued trust. We are excited about what the upcoming season holds and look forward to continued success together.
RoomBoss now offers enhanced control over guest service bookings such as ski lessons, rentals, and other inventory-managed activities. A new permission, Guest Services Booking Override, ensures that only authorised users, like supervisors or senior staff, can make bookings even when availability is full. This helps prevent accidental overbooking while still giving trusted team members the flexibility to override limits when needed.
We’re pleased to welcome back Mami, who rejoins RoomBoss with extensive experience across the travel and tourism industry. Over the years, Mami has built a strong foundation in tour operations, sales, and on-the-ground guiding. Her career has taken her to leading ski destinations across Europe, North America, and New Zealand, where she worked as a ski guide. In addition, she managed a dive business in Cancun, Mexico, gaining valuable international business experience. Having recently returned to Japan, Mami is eager to contribute to the continued growth of the country’s tourism, resort, and ski sectors, both in winter and green season, by applying her global insight and supporting the digital transformation of the industry. Originally from Shizuoka, Mami enjoys skiing, diving, and gardening. She’s passionate about sustainability and brings a naturally positive, team-oriented approach to her work. We’re excited to have Mami back on the team and look forward to the…
The RB Hotel API allows businesses to build their own custom accommodation booking interfaces. We’ve just added two powerful new features — designed to give developers and partners more control over quoting and invoicing. These updates make it easier to generate custom quotes and streamline your post-booking workflow. Interested in building your own booking interface? Get in touch with us to learn more.