RoomBoss now offers an Online Waiver feature that helps you streamline guest check-in while ensuring key policies are acknowledged in advance. Guests can conveniently sign waivers before they arrive, giving you the ability to collect required consent ahead of time and avoid delays at the front desk. The waiver text is fully customizable, allowing you to tailor the content to fit your business’s needs, whether it’s for ski rentals, accommodation agreements, or activity participation. Guests are required to sign the waiver in order to unlock the payment link. Signature status is visible directly in RoomBoss, so the you can quickly confirm who has signed and who still needs to take action within the same system. To learn more about Online Waiver, please visit our help page.
System Updates
We have two new improvements to share this week. Enhanced Maps: We’ve made improvements to the maps you see on the accommodation search page for the direct booking guests. The updated design is not only easier on the eyes but also feels more familiar and coherent with Google Maps, making it even smoother for guests to explore properties and locations. Sharing Made Simple: Guests can now easily share a property page on social media or copy a direct link with just one click. A new “Share” button has been added to the booking page, making it quick and convenient to spread the word. We hope you and your guests enjoy these updates.
We’ve enhanced the Snowsports School Management System (SSMS) to make lesson check-in faster and more efficient. Instructors can now check in their own guests directly from their Instructor Portal. Previously, check-ins were handled through the main dashboard, which showed all lessons and was designed for a more centralized check-in process at guest meeting areas. With this update, ski schools can reduce coordination overhead, and speed up operations. It’s one more way SSMS is helping ski schools run smoother, smarter, and faster. Learn more about SSMS
We’re thrilled to introduce our new API! This powerful tool gives you more control, flexibility and automation, creating an ideal alternative for businesses and partners who want to offer fully customised booking experiences on their websites. The API is designed to facilitate functionality found on the RB guest services booking widget allowing the customer to create and maintain their own booking interfaces via a data connection. Want to learn more about how our new API can boost your business? Feel free to get in touch with us, and we’ll be happy to help!
Within RB accounts, individual users can be created for each staff member with different permission levels, allowing administrators to control which system features each user can access. We are pleased to introduce a new user role: Charge to Token. This permission allows administrators to manage which users have the authority to charge guests using credit card tokens stored in the system. This new user role can be managed by Super Admin users from the Users page. For more details on credit card tokenisation, please visit the help site.
We have heard your feedback and we took action! In order to improve your experience and make more sense of navigating the Menus within RoomBoss, we have consolidated some functionalities to more intuitive Menus. The updated layout is designed for RoomBoss veterans to find what they are looking for with ease, while also guiding new RoomBoss Users to easily navigate RoomBoss to get your business up and running.
We’ve enhanced our Booking Engine to offer valuable hints to potential guests searching for availability at your accommodation. Now, guests will see helpful information, like the minimum number of nights required, to quickly determine availability — and much more! These upgrades will not only enrich the guest experience during their search but also help you capture more bookings by ensuring no potential travelers slip through the cracks.
Within a ROOMBOSS account, in addition to the Account Master User created at the time of account setup, individual users can be created for each staff member with different permission levels. This allows businesses to control which features each user can access within the system. We’re excited to introduce a new user role: Super Admin. Users assigned this role will have the same level of access as the Account Master User, enabling them to configure all settings within the account. This new role can be assigned from the Users page in the system.
It’s now possible to give customers two options to pay online for your services. For example, pair options such as Flywire (where customers pay in their currency) and Stripe (where customers pay in your currency). More information is available on our help site.
We’ve launched a new Channel Manager Dashboard to easily monitor what room types and rate plans are connected to each OTA. It’s also possible to download the connection state as an Excel spreadsheet. Coming next for the Channel Manager Dashboard is a feature to help manage the linking of rate plans with OTAs.