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News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

[TRUST] New Flexibility in Managing Housekeeping Costs + More Powerful Options for Building Charge Models based on Guest Age Category

[TRUST] New Flexibility in Managing Housekeeping Costs + More Powerful Options for Building Charge Models based on Guest Age Category

Introducing an exciting addition to our Trust Accounting module that empowers you to exercise greater control over housekeeping charges. Now you have the flexibility to set specific housekeeping charges for each night of the stay directly within the system. This means you can automatically charge fees, for example for guest consumable items, to a designated account. A more tailored and efficient method for your team to manage housekeeping costs. In addition, we developed a feature to model trust accounting charges, such as daily breakfast revenues to pass to management, based on the age category of guests. Previously charges were based on the number of guests, whereas now you can specify different charges for adults, children and infants.
Stripe: New Payment Options

Stripe: New Payment Options

Stripe users are now able to take advantage of support for a variety of new payment methods, including Google Pay, WeChat Pay and Konbini payments.

To give your guests even more ways to pay, follow the steps on our help site then enable your preferred payment options directly from the Stripe Dashboard.

Associate Meals with Guest Services Items

Associate Meals with Guest Services Items

Guest services items can now be defined as including meals via the Meals Included product option. Once selected, meals which are part of guest service products sold will be reflected in meals reports. For more information, visit our help site page on Meals Reporting for Guest Service Items.
[TRUST] Additional Column in Payment Excel to Check the Payment Status

[TRUST] Additional Column in Payment Excel to Check the Payment Status

We have implemented an exciting update in the Payment Report Excel download for our TRUST accounting module. We have now included an additional column that indicates whether the payment's package has been successfully transferred to TRUST. This enhancement aims to provide greater transparency and clarity regarding the status of payments within the TRUST accounting system. We hope this improvement will streamline your workflow and enhance your overall experience with our platform.
[PMS] Allocation Table UI/UX Improvements

[PMS] Allocation Table UI/UX Improvements

We've upgraded view options that make toggling the view format of the Allocation Table easier. With just a click switch between the booking ID view and guest name view. Each booking will be highlighted with distinctive colors to suit your guest segments. This intuitive feature ensures that you can navigate and organize your bookings more efficiently. 
[PMS] Capture Credit Card Tokens On Check In for Stripe and Flywire

[PMS] Capture Credit Card Tokens On Check In for Stripe and Flywire

In addition to being able to securely tokenize cards via the online booking engine, PMS users can now also do so as part of the check-in process. The underlying tokenization is provided by Stripe or Flywire. Tokenize at check-in and easily charge cards at a later date — from RoomBoss or your payment gateway.
Niseko Classic 2023

Niseko Classic 2023

The 2023 Niseko Classic has come to a close after another inspiring cycling spectacle—and in its wake of sweat, tears, and triumph, we look ahead to next year and eagerly anticipate an even stronger turnout.

The Niseko Classic has long since cemented its place as a premier cycling event in Japan, with 2023 marking its 10th year of attracting thrill-seekers, enthusiasts, and professionals from around the world, all eager to test their mettle against the challenging routes while indulging in the region's breathtaking beauty.

For us, being a sponsor of this extraordinary event not only promotes collaboration locally and further afield, but also exemplifies our commitment to fostering a vibrant, season-spanning sporting community in Niseko. We are genuinely thrilled to be a part of this journey and cannot wait to welcome cyclists (old and new) next year!

Welcoming Our New Client Success, Ali

Welcoming Our New Client Success, Ali

While being an avid outdoor enthusiast and a passionate photographer who captures the beauty of the world through his lens, Ali also cherishes all the time he can with his baby son. Since he joined RoomBoss last month, we've been thrilled to have such a multi-talented and caring individual on the team. Ali brings a logical-mind and caring nature, helping us to provide top-notch support to each and every one of our users. Welcome aboard, Ali!
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