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News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

“YATSUGATAKE” A New Location Available in the System

“YATSUGATAKE” A New Location Available in the System

Yatsugatake is located across Nagano and Yamanashi prefectures in Japan. Yatsugatake, which means “eight peaks” in Japanese, is a volcanic chain which stretches across 25 km from north to south with the peaks of 2,500m or higher above sea level. The expansive area has long fascinated Japanese tourists and alpinists as both an incredible highland hot spring resort, as well as a mountaineering and rock climbing mecca.

Still a hidden gem in the international market, Yatsugatake is close to Nozawa Onsen which is popular among the international travelers, with its cold but sunny winter weather allowing the resorts to create perfectly groomed ski slopes ideal for ski lessons, and offering many attractive nearby destinations where you can delve into the history of Japan, such as Suwa Taisha Shrine.

[PMS] Record Adults, Children and Infants on Bookings

[PMS] Record Adults, Children and Infants on Bookings

PMS users can now record the number of adults, children and infants on bookings made via the accommodation booking engine.

Simply define the age ranges of each guest type, then set the quantities allowed for each room type.

Once configured, new guests will be able to select the number of adults, children and infants staying from the applicable options, with the system automatically recording the breakdown when a booking is made.

Introducing Development & Support Officer, James

Introducing Development & Support Officer, James

We’d like to give a huge ROOMBOSS welcome to James; a hybrid support & development specialist with a unique blend of skills and a peerless “can-do” attitude!

Originally from Scotland, James not only boasts an extensive knowledge of the area, but also a deep understanding of the industry landscape after years of local experience.

In the office, James’ skillset adds a dynamic element to our team, seamlessly transitioning between providing exceptional support & assistance to clients and users, whilst contributing to our systems and services through technical enhancements.

On the slopes, James is a fierce snowboarder who is often found seeking out the deepest powder and greatest turns on the mountain.

Having already seen the positive impact that his skillset, work ethic, and passion for snowsports has brought to our growing team, we look forward to conquering both challenges and the powder-covered peaks together.

Welcome aboard, James!

[PMS] Extended Filters on Accommodation Booking Engine

[PMS] Extended Filters on Accommodation Booking Engine

Our upgraded filters allow users of your accommodation booking engine to refine their search results by a variety of criteria, including price per person / stay, number of bedrooms, and the types of meals included.

Filters can be used in real-time to narrow-down property options, and to display only matching room types and rate plans; empowering prospective guests to effortlessly find stays that meet their needs.

[TRUST] New Flexibility in Managing Housekeeping Costs + More Powerful Options for Building Charge Models based on Guest Age Category

[TRUST] New Flexibility in Managing Housekeeping Costs + More Powerful Options for Building Charge Models based on Guest Age Category

Introducing an exciting addition to our Trust Accounting module that empowers you to exercise greater control over housekeeping charges. Now you have the flexibility to set specific housekeeping charges for each night of the stay directly within the system. This means you can automatically charge fees, for example for guest consumable items, to a designated account. A more tailored and efficient method for your team to manage housekeeping costs.

In addition, we developed a feature to model trust accounting charges, such as daily breakfast revenues to pass to management, based on the age category of guests. Previously charges were based on the number of guests, whereas now you can specify different charges for adults, children and infants.

Stripe: New Payment Options

Stripe: New Payment Options

Stripe users are now able to take advantage of support for a variety of new payment methods, including Google Pay, WeChat Pay and Konbini payments.

To give your guests even more ways to pay, follow the steps on our help site then enable your preferred payment options directly from the Stripe Dashboard.

Associate Meals with Guest Services Items

Associate Meals with Guest Services Items

Guest services items can now be defined as including meals via the Meals Included product option. Once selected, meals which are part of guest service products sold will be reflected in meals reports.

For more information, visit our help site page on Meals Reporting for Guest Service Items.

[PMS] Allocation Table UI/UX Improvements

[PMS] Allocation Table UI/UX Improvements

We’ve upgraded view options that make toggling the view format of the Allocation Table easier. With just a click switch between the booking ID view and guest name view. Each booking will be highlighted with distinctive colors to suit your guest segments. This intuitive feature ensures that you can navigate and organize your bookings more efficiently.

Niseko Classic 2023

Niseko Classic 2023

The 2023 Niseko Classic has come to a close after another inspiring cycling spectacle—and in its wake of sweat, tears, and triumph, we look ahead to next year and eagerly anticipate an even stronger turnout.

The Niseko Classic has long since cemented its place as a premier cycling event in Japan, with 2023 marking its 10th year of attracting thrill-seekers, enthusiasts, and professionals from around the world, all eager to test their mettle against the challenging routes while indulging in the region’s breathtaking beauty.

For us, being a sponsor of this extraordinary event not only promotes collaboration locally and further afield, but also exemplifies our commitment to fostering a vibrant, season-spanning sporting community in Niseko. We are genuinely thrilled to be a part of this journey and cannot wait to welcome cyclists (old and new) next year!

Welcoming Our New Client Success, Ali

Welcoming Our New Client Success, Ali

While being an avid outdoor enthusiast and a passionate photographer who captures the beauty of the world through his lens, Ali also cherishes all the time he can with his baby son.

Since he joined ROOMBOSS last month, we’ve been thrilled to have such a multi-talented and caring individual on the team. Ali brings a logical-mind and caring nature, helping us to provide top-notch support to each and every one of our users.

Welcome aboard, Ali!