News
Keep up-to-date with the latest system releases, RoomBoss news & team updates.
New API Features for Custom Booking Interfaces
The RB Hotel API allows businesses to build their own custom accommodation booking interfaces.
We've just added two powerful new features —designed to give developers and partners more control over quoting and invoicing.
These updates make it easier to generate custom quotes and streamline your post-booking workflow.
Interested in building your own booking interface? Get in touch with us to learn more.
New Feature: Online Waiver
RoomBoss now offers an Online Waiver feature that helps you streamline guest check-in while ensuring key policies are acknowledged in advance. Guests can conveniently sign waivers before they arrive, giving you the ability to collect required consent ahead of time and avoid delays at the front desk. The waiver text is fully customizable, allowing you to tailor the content to fit your business’s needs, whether it’s for ski rentals, accommodation agreements, or activity participation. Guests are required to sign the waiver in order to unlock the payment link. Signature status is visible directly in RoomBoss, so the you can quickly confirm who has signed and who still needs to take action within the same system.
To learn more about Online Waiver, please visit our help page.
Niseko Digital Map Enhancement
Since its launch in 2022, the Niseko Digital Map has continued to grow and improve. What began with six map modes has now expanded to ten, offering visitors even more ways to explore the region.
The latest addition, Bike Map Mode, highlights cycling routes and bike stand locations throughout Niseko. Designed with the upcoming green season in mind, it’s the perfect tool to help visitors enjoy the area's scenic beauty by bicycle.
Another new feature, Art & Culture Facilities Map Mode, makes it easy to find historical sites and galleries in the region that are often hard to locate with standard map apps. Complete with photos and detailed descriptions, this mode invites users to experience a deeper connection to Niseko’s rich culture and history.
RoomBoss is proud to develop and support the Niseko Digital Map in collaboration with tourism organizations across the Niseko area, including Kutchan Town and Niseko Town.
Accommodation Booking Site Updates
We have two new improvements to share this week.
Enhanced Maps:
We’ve made improvements to the maps you see on the accommodation search page for the direct booking guests. The updated design is not only easier on the eyes but also feels more familiar and coherent with Google Maps, making it even smoother for guests to explore properties and locations.
Sharing Made Simple:
Guests can now easily share a property page on social media or copy a direct link with just one click. A new "Share" button has been added to the booking page, making it quick and convenient to spread the word.
We hope you and your guests enjoy these updates.
New Feature: Check-In Lessons from the Instructor Portal
We’ve enhanced the Snowsports School Management System (SSMS) to make lesson check-in faster and more efficient.
Instructors can now check in their own guests directly from their Instructor Portal. Previously, check-ins were handled through the main dashboard, which showed all lessons and was designed for a more centralized check-in process at guest meeting areas.
With this update, ski schools can reduce coordination overhead, and speed up operations.
It’s one more way SSMS is helping ski schools run smoother, smarter, and faster.
Learn more about SSMS
Unlock Bespoke Booking Experience for Activities, Tours, and other Guest Services with our new API!
We’re thrilled to introduce our new API! This powerful tool gives you more control, flexibility and automation, creating an ideal alternative for businesses and partners who want to offer fully customised booking experiences on their websites.
The API is designed to facilitate functionality found on the RB guest services booking widget allowing the customer to create and maintain their own booking interfaces via a data connection.
Want to learn more about how our new API can boost your business? Feel free to get in touch with us, and we’ll be happy to help!
Manage the Permission for Charging to Credit Card Tokens with the New User Role: “Charge to Token”
Within RB accounts, individual users can be created for each staff member with different permission levels, allowing administrators to control which system features each user can access.
We are pleased to introduce a new user role: Charge to Token. This permission allows administrators to manage which users have the authority to charge guests using credit card tokens stored in the system.
This new user role can be managed by Super Admin users from the Users page.
For more details on credit card tokenisation, please visit the help site.
Menu Consolidation
We have heard your feedback and we took action! In order to improve your experience and make more sense of navigating the Menus within RoomBoss, we have consolidated some functionalities to more intuitive Menus. The updated layout is designed for RoomBoss veterans to find what they are looking for with ease, while also guiding new RoomBoss Users to easily navigate RoomBoss to get your business up and running.