News

Keep up-to-date with the latest system releases, RoomBoss news & team updates.

[TRUST] Additional Column in Payment Excel to Check the Payment Status

[TRUST] Additional Column in Payment Excel to Check the Payment Status

We have implemented an exciting update in the Payment Report Excel download for our TRUST accounting module. We have now included an additional column that indicates whether the payment’s package has been successfully transferred to TRUST. This enhancement aims to provide greater transparency and clarity regarding the status of payments within the TRUST accounting system.

We hope this improvement will streamline your workflow and enhance your overall experience with our platform.

[PMS] Allocation Table UI/UX Improvements

[PMS] Allocation Table UI/UX Improvements

We’ve upgraded view options that make toggling the view format of the Allocation Table easier. With just a click switch between the booking ID view and guest name view. Each booking will be highlighted with distinctive colors to suit your guest segments. This intuitive feature ensures that you can navigate and organize your bookings more efficiently. 

[PMS] Capture Credit Card Tokens On Check In for Stripe and Flywire

[PMS] Capture Credit Card Tokens On Check In for Stripe and Flywire

In addition to being able to securely tokenize cards via the online booking engine, PMS users can now also do so as part of the check-in process. The underlying tokenization is provided by Stripe or Flywire. Tokenize at check-in and easily charge cards at a later date — from RoomBoss or your payment gateway.

Niseko Classic 2023

Niseko Classic 2023

The 2023 Niseko Classic has come to a close after another inspiring cycling spectacle—and in its wake of sweat, tears, and triumph, we look ahead to next year and eagerly anticipate an even stronger turnout.

The Niseko Classic has long since cemented its place as a premier cycling event in Japan, with 2023 marking its 10th year of attracting thrill-seekers, enthusiasts, and professionals from around the world, all eager to test their mettle against the challenging routes while indulging in the region’s breathtaking beauty.

For us, being a sponsor of this extraordinary event not only promotes collaboration locally and further afield, but also exemplifies our commitment to fostering a vibrant, season-spanning sporting community in Niseko. We are genuinely thrilled to be a part of this journey and cannot wait to welcome cyclists (old and new) next year!

Welcoming Our New Support Lead, Ali

Welcoming Our New Support Lead, Ali

While being an avid outdoor enthusiast and a passionate photographer who captures the beauty of the world through his lens, Ali also cherishes all the time he can with his baby son.

Since he joined RoomBoss last month, we’ve been thrilled to have such a multi-talented and caring individual on the team. Ali brings a logical-mind and caring nature, helping us to provide top-notch support to each and every one of our users.

Welcome aboard, Ali!

Niseko Cycling Events 2023

Niseko Cycling Events 2023

Exciting information about Niseko Cycling Events in 2023!

We are proud to say that Roomboss provides a booking engine for these 2 thrilling cycling events, and we are honoured to be a sponsor for these events in Niseko.

Niseko Classic 2023 has 4 types of races: 150km Road Race, 85km Road Race, Time Trial Race, and Niseko Yotei Fun Ride. The 150km and 85km races are official UCI Gran Fondo World Series qualifire events, and are supervised by the Japan Cycling Federation. Your road to Glasgow/GBR, the host cities of the 2023 UCI Gran Fondo World Championships begins in Niseko!

Dates: June 16th – 18th, 2023
Entry Due: May 18th 18:00, 2023

Click the link to learn more >> Niseko Classic 2023

Niseko Gravel is a gravel fun ride featuring a combination of paved and unpaved roads with 3 different leveled courses. Brief explanation of 3 courses are: 115km long course with about 2,200m elevation gain and about 49% gravel, 63km middle course with about 1,200m elevation gain and about 43% gravel, and 41km short course with about 780m of elevation gain and about 22% gravel.

Dates: September 23rd – 24th, 2023
Entry: June 26th – August 25th, 2023

Click the link to learn more >> Niseko Gravel

Introducing Client Success Specialist, Kanae!

Introducing Client Success Specialist, Kanae!

We are thrilled to welcome Kanae to our team as a Client Success specialist. Her passion for skiing, coupled with her extensive experience in ski school reservations, makes her an ideal fit for our group, especially as a Snowsports School Management System expert.

Beyond her professional skills, Kanae brings a vibrant personality to the office. Her love for music and travel make her a well-rounded team member.
Kanae’s boundless energy, innate curiosity, and open-minded approach have already begun to illuminate our workplace. Kanae, we are incredibly delighted to have you on the team. Welcome aboard!

Enhanced Vendor Directory

Enhanced Vendor Directory

The in-account Vendor Directory has been updated with a sleek, mobile-friendly interface towards our continuous efforts to modernise and enhance the RoomBoss user experience.

This page can be used to view and download a comprehensive list of vendors available to your account—including your level of booking access, applicable commission, and their contact details—and can be accessed here.

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