This week sees the release of the newly upgraded Price Adjustment and Commission Adjustment pages, available for all Non-Accommodation vendors.

Price Adjustment is used to manage context-dependent price changes, such as temporary specials; tweaking prices for short or long duration services; or applying fixed amounts to a service to cover delivery or other costs.

Commission Adjustment can be used to view and manage Agent Commission adjustments, enabling you to apply percentage changes depending on the agent, service, booking date or delivery period.

Both pages feature a variety of improvements, including:

• A new modern, mobile-friendly UI
• Powerful new filters allowing you to quickly locate adjustments based on Name, Services Covered, Booking Source, Discount Code, and adjustment date.
• UX enhancements like the time-saving Bulk Delete feature, allowing deletion of multiple adjustments at once.

More information about Price Adjustments can be found on our Help Site.

Owner Bookings & Availability Calendar
It is now possible to allow owners to book stays in their properties via their Owner Statements. Once enabled, owners will see a calendar with available dates and be able to make bookings.

Find out more about Allowing Booking via Trust Owner Statements.

Display Owner Contact Email Address
The Owner Contact email address managed via Edit Account Details can be included on emails when an owner makes a booking, and displayed on the Owner Statement as a contact point for owner queries.

It’s now possible to set Neppan as a channel within RB Channel Manager. This allows a hybrid approach to maximize the number of channels while minimizing the amount of manual settings required.

• Use RB to directly connect to international OTAs. Featuring automated syncing of availability, rates, restrictions, gap management policies and bookings.
• Use Neppan to cover Japanese OTAs. RB automatically syncs availability and bookings with Neppan. Rates and restrictions for Japanese OTAs are manually set within Neppan.

Feature Enhancements

Released new versions of the Tasks & Users pages with enhanced UIs and a variety of new & improved features.

Compulsory Free Text Product Options

Text Input product options can now be marked as compulsory, useful for collecting required details or preferences for specific products as a booking is made.

To edit product options, simply navigate to the Products & Services via the Product Details page.

[PMS] Additional Details added to Housekeeping Reports

Booking & Guest Segments are now visible on both Housekeeping HQ and Housekeeping Report task lists and report downloads.

The Housekeeping HQ dashboard can be used to view daily housekeeping tasks & quickly update statuses when completed; while the Housekeeping Report generates a comprehensive report of housekeeping tasks for a specified period.

This week saw the release of a range of improvements across the RoomBoss ecosystem, including UX enhancements for the Rate Calendars and Rate Periods pages, and a number of quality-of-life updates to the RB Freshsales CRM integration.

Selangor, Malaysia has been introduced as the latest available location for vendors, joining a variety of other regional options including Borneo; Phuket, Thailand; Bali, Indonesia, and more.

Other recent locations added include Makkari (Hokkaido, Japan) and Togari Onsen (Nagano, Japan).

You are now able to restrict guest names to a specific format when receiving bookings from non-accommodation booking engines.

Options include Latin Only, Katakana Only, Hiragana Only, or unrestricted, giving you flexible, fine-grained control over how you receive guest details—especially when used in conjunction with the Additional First Name and Last Name guest fields.

Also applicable to bookings made by Travel Agents using the new in-account UI, name formats can be set on a vendor-by-vendor basis and are configurable from the Guest Fields page.

As we leap into 2024, the entire RoomBoss team would like to extend our warmest wishes to all of our valued partners and clients — from near and far.

We’re excited to continue this voyage with you, and look forward to continuing to provide software & solutions to assist and empower you in all of your endeavours.

Wishing you an exciting and prosperous new year — and as always — thank you for using RoomBoss!

A number of new presets for vendor lists have been added to RoomBoss pages, making it quicker and easier to filter & select multiple vendors for common reporting and operational tasks.

Available presets include filtering by Company-Owned/Third-Party vendors, as well as by Accommodation/Non-Accommodation services, and can be found on pages such as Booking Statistics II, Booking Creation & Cancellation, Search Bookings, and more.

Following the launch of the new Itinerary page, new Freshsales integration attributes have been added to cover booking arrival and departure details, including Flight Number, Flight Times, Airport Transfer Methods, Airport Transfer Times, and more.

With custom fields definable on the Setup page, users of Freshsales can now leverage even more datapoints to inform and enhance their CRM & operations workflows.